EAV4 <-> ERAS help

Discussion in 'Other ESET Home Products' started by Geosoft, Mar 11, 2009.

Thread Status:
Not open for further replies.
  1. Geosoft

    Geosoft Registered Member

    Joined:
    Jan 7, 2009
    Posts:
    270
    Location:
    Toronto, Ontario, Canada
    Hi There,

    I am encountering a problem using the Primary/Secondary ERAS support in the EAV4 showing a new computer both on the Primary ERA and Secondary ERA consuming two licenses.

    Is there a setting I can use to resolve this issue?

    dupe.png



    Cheers,
    Jason Chambers
     
    Geosoft, Mar 11, 2009
    #1
  2. SmackyTheFrog

    SmackyTheFrog Registered Member

    Joined:
    Nov 5, 2007
    Posts:
    767
    Location:
    Lansing, Michigan
    This new setting might take care of it:

    Capture.PNG
     
    SmackyTheFrog, Mar 11, 2009
    #2
  3. Geosoft

    Geosoft Registered Member

    Joined:
    Jan 7, 2009
    Posts:
    270
    Location:
    Toronto, Ontario, Canada
    That wasn't it... didn't fix the problem. :\
     
    Geosoft, Mar 11, 2009
    #3
  4. SmackyTheFrog

    SmackyTheFrog Registered Member

    Joined:
    Nov 5, 2007
    Posts:
    767
    Location:
    Lansing, Michigan
    After setting it to yes, did you delete out both of the gap-tec-cr entries and then force the client to phone in to both RAS servers?
     
    SmackyTheFrog, Mar 11, 2009
    #4
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...