EAV3 crashes periodically when browsing heavily

Discussion in 'ESET NOD32 Antivirus' started by vault13rev, Feb 2, 2010.

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  1. vault13rev

    vault13rev Registered Member

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    The title pretty much addresses it. If I maintain a lot of tabs under IE or Chrome then the nod32 service crashes. I can restart it without issue, but it crashes fairly regularly during heavy browser use.
     
  2. JesusV

    JesusV Former ESET Support Rep

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    Jan 21, 2010
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    Have you tried upgrading to the latest EAV which is 4? what OS are you running?
     
  3. vault13rev

    vault13rev Registered Member

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    Jan 27, 2010
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    Windows XP Pro.
    I haven't tried EAV 4 yet; will this require additional licensing?
     
  4. JesusV

    JesusV Former ESET Support Rep

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    No you can upgrade free of charge, with your existing license.
     
  5. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
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    Location:
    San Diego, CA USA
    Hello vault13rev,

    You can download version 4.0 from the ESET website.
    http://www.eset.com/download/index.php

    NOTE: You will need your product Username and Password to download.

    Thank you,
    Richard
     
  6. siljaline

    siljaline Registered Member

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    The version of IE that you are using would help as well.
    If you could indicate how many tabs were open when you had crashes.
    IE 8 has automatic tab-crash recovery.
     
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