Eager first user

Discussion in 'NOD32 version 2 Forum' started by David Forehead, Aug 24, 2006.

Thread Status:
Not open for further replies.
  1. David Forehead

    David Forehead Registered Member

    Aug 24, 2006
    I do need help.
    on the 18th October 06 I purchased Nod32 over the phone using the number on the Nod32 Website. To effect the purchase I gave my credit card number but did not receive a receipt number (nor have I received a receipt number via snail mail or email).

    Now I have been informed (via email) that I must confirm my purchase with an AV number that is a part of the Tax Invoice for the purchase. The problem is I don't have a Tax Invoice.

    Now Nod32 has my money but I can't get at the product. What can I do or what can be done to resolve thiso_Oo_Oo_O
  2. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    Hi David,
    did you purchase directly from www.eset.com or through a local distributor / reseller ?
  3. Blackspear

    Blackspear Global Moderator

    Dec 2, 2002
    Gold Coast, Queensland, Australia
    Hi David, welcome to Wilders.

    I have arranged for your license to be resent, in fact it has actually been sent 3 times.

    You should have it by now. Please click on File> Save as and save the Tax Invoice into "My Documents" for safe keeping.

    Cheers :D
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.