Eager first user

Discussion in 'NOD32 version 2 Forum' started by David Forehead, Aug 24, 2006.

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  1. David Forehead

    David Forehead Registered Member

    Aug 24, 2006
    I do need help.
    on the 18th October 06 I purchased Nod32 over the phone using the number on the Nod32 Website. To effect the purchase I gave my credit card number but did not receive a receipt number (nor have I received a receipt number via snail mail or email).

    Now I have been informed (via email) that I must confirm my purchase with an AV number that is a part of the Tax Invoice for the purchase. The problem is I don't have a Tax Invoice.

    Now Nod32 has my money but I can't get at the product. What can I do or what can be done to resolve thiso_Oo_Oo_O
  2. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    Hi David,
    did you purchase directly from www.eset.com or through a local distributor / reseller ?
  3. Blackspear

    Blackspear Global Moderator

    Dec 2, 2002
    Gold Coast, Queensland, Australia
    Hi David, welcome to Wilders.

    I have arranged for your license to be resent, in fact it has actually been sent 3 times.

    You should have it by now. Please click on File> Save as and save the Tax Invoice into "My Documents" for safe keeping.

    Cheers :D
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