E00640068: Failed to create the scheduled task

Hello,
I'm trying to run a full back up of my C drive to an external USB drive using True Image Workstation v9.1.

When validating the details of the source and target for the back up, I get the following message:

E00640068: Failed to create the scheduled task
Failed to create the scheduled task. Error #1722 - "the RPC server is unavailable. (0xFFF0)
code=FFFFFFFF800706BA
Tag = 0xBD28FDBD64EDB816

I have admin rights on my machine but we run a firewall with Group permissions and Acronis is not part of the exceptions allowed. Do you think that's the cause of the problem?
Thanks for your help

 

Hello Darreal,

Thank you for choosing Acronis Workstation Disk Backup Software.

Please accept our apologies for the delay with the response.

Please make sure that Acronis Scheduler2 Service (Control Panel -> Administrative Tools -> Services) Startup Type is set to Automatic. Otherwise, please set it to Automatic yourself and reboot your computer.

If the above workaround does not help, please run the schedhlp.exe and schedul2.exe files (C:\Program Files\Common Files\Acronis\Schedule2) manually or do the following:

- Download the http://download.acronis.com/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:

schedmgr.exe service start

Please let us know if this does not help.

Thank you.
--
Ivan Sarychev

 

Hi Ivan. I just had the same problem in newly downloaded TI10 Upgrade.

I have an email into Support. Then I Googled, and your solution worked!

 

Hello billcondie,

Thank you for choosing Acronis Disk Backup Software.

Please accept our apologies for the delay with the response.

We are glad to hear that your issue has been solved and you are satisfied with the work of Acronis software.

We will certainly do our best in order to provide you with the good and reliable software in the future as well.

If you have any further questions concerning Acronis software, please feel free to post any of them on this forum or submit a request for technical support. We will certainly try to help you in resolving any issues.

Thank you.
--
Aleksandr Isakov