I'm using True Image Enterprise Server 9.1, build # 3854. Created a new bootable cd rom, no problems. I than deleted the mbr on the test machine to simulate some sort of a disaster. I put the bootable cd in that machine and start bootable agent, so far so good. Bootable agent loads and identifies the machine's IP address. Back to my laptop, I open recovery console. I can see the damaged machine in the list, but when I try to connect to it I get the following error: E000807D5: Computer "computer name" is not found. I searched the entire forum for a solution, but none is provided. This is a pretty good piece of software, but if the bootable agent doesn't work and I can't conduct remote backups/recovery on remote damaged machines than I'm likely not to buy this software. * Also, does anyone know if the management console can see different subnets on the same domains?? Any help is appreciated.