E00040004: Error writing the file

Posted the following to another thread but no responses, so I thought I'd start a new thread to see if anyone else is having this problem and a potential solution.

I'm kicking this topic up to see if any other solutions are known to this problem. I've searched the forum but have not been successful in finding a definitive solution. I also am getting the "E00040003: Error writing the file" message when trying to image my system partition from within Windows. I am able to successfully image the partition from the live boot CD but not from within Windows. I've contacted customer support and received some suggestions, none of which worked. I have a pending response from customer support, so I'll see what that suggests when it arrives. Just thought I'd chech here in case anyone else has resolved this problem. Noticed that one post suggested this is caused by having large system cache enabled in the registry, but that's not my problem. I also uninstalled TI10 and re-installed multiple times to no avail.
Running TI10 with Windows XP SP2 and imaging on an external 1394b drive.

 

Must be something running in the background or something that starts when Windows starts that is causing the problem. Try disabling temporarily all unnecessary items that you see in the Tray (the icons next to the time in the bottom right of the taskbar).

 

Thanks Ralphie for the reply. I shut down my firewall (Zone Alarm) and AVG virus programs which are about the only things I have running in the system tray. Still have the same problem. I seem to be able to perform other normal operations with the external drive like copy/delete etc. but there's something going on with that drive that TI10 doesn't like. I have another internal IDE drive which I can image to without any problems. I also have a problem with this drive with a benchmark program (SiSandra) which thinks it doesn't have enough room to write a 512 MB file (of course the entire 320 GB drive is empty). So I don't know what's going on. I deleted the partition from this drive in the Windows Disk Managment console which it did ok but then it couldn't format a partition when I added it. So I added a partition again using Acronis live rescue boot CD and Disk Director and formated it and everything seemed ok. Also having problems reinstalling Acronis Disk Director 10 which says the configuration data is corrupt. But that's a separate story. Anyway, I'll continue flogging away until it works or I break it completely. I've been having a lot of strange happenings on this computer since I began playing around with these Acronis programs, and I haven't even done anything dangerous yet!

 

This is why I'm a strong proponent of doing all Backup/Recovery/Clone functions from the bootable Rescue CD. You never know what the heck is running in the background when Windows is running.

 

Hello ziggy71,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

Since you have already contacted Acronis Support Team via e-mail, could you please let me know your Acronis request #, which was sent to you in autoreply to your letter? I will find out how the investigation of your issue is going and try to provide you with the further instructions, if necessary.

Thank you.
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Aleksandr Isakov