E000101F4 Error in DDS10 - What a disappointment!

I had so many problems initially with TrueImage that I was reluctant to consider purchasing DDS10. However, TI10 has been working fine lately for me so I went ahead and got DDS10. I hate to say it, but what a mistake.

I created a recovery CD that include TI10. I thought this was great having all products on one boot CD. I booted the CD and started DD. After a few minutes of booting up, I got the E000101F4 message stating that DD can't find any hard drives. What! I had this problem with TI way back and thought these problems were gone!

I rebooted the CD and this time I ran TI10. Guess what? It worked fine and it was able to recognize all the drives. Now, what is so different about DD? My old version of Partition Magic still works fine and it's about 4 years old!!!!

Why can't Acronis get this right? I have an Intel P965 mobo (ASUS) with 2 SATA drives - nothing special and certainly nothing new like the P35 chipset.

I did the install of the updated drivers and the did the ACPI=OFF NOAPIC thing and nothing changed (I know Acronis support will ask me to troubleshoot for them!).

It just boggles my mind that this company can't get this sort of simple task figured out! Why does older software like PartitionMagic and Ghost work when Acronis always seems to have so much trouble?

Anyway, I think I may request my money back and look for other partitioning and OS boot software that works.

End of rant.

Disappointed Acronis customer (once again) .

Russ

 

Have you tried DD in Safe Mode? It uses a version of DOS and accesses the drives through the computer's BIOS.

What mode are you running your SATA drives in? IDE, AHCI, RAID?

Acronis spends most of its time on TI. DD doesn't get updated nearly as frequently.

I have TI 10 (4,942) and DD 10 (build 2,160) on my BartPE disk and use that with my ASUS P965 computer (P5B Deluxe/WiFi). The Linux drivers for both are still buggy with the P965 chipset. Safe mode works fine for me, but it's slow.

 

Thanks for the suggestion. However, when I try safe mode, it starts to boot and just returns back to the main menu again. It's a no-go. I dont' want to use the slower method anyway. This product should work as advertised.

I appreciate you taking the time to share your ideas.

Best regards,

Russ