I'm and IT Systems Engineer (60 y/o). My customer purchased both of: AcronisDiskDirector10.0.2160 + TrueImage12.0.9646.2 I'm building his Super-PC with 3 x RAID-5 SATA 800GB drives, 1 x SATA 800GB separate drive to drop Acronis.IMG files to and a cold 'spare' 800GB unplugged and ready to use in the array if one of the drives fails in the future. After first building Vista Ultimate 64-bit using the GigaByte MoBo S-Series EP45-DS4P and setting up the 3xRAIDed drives, I tried to create a RescueMedia-Boot-CD and it errored badly, throwing me right out of the application without any warning or error message at all. I subsequently found out that I didn't give the IntelMatrixStorage software enough time (Hmmm, it took two days to wake up!) for it to do it's required pass on the RAIDed drives. After that settled, I then created the ISO for the RescueMedia-Boot-CD successfully. Moral to this point - check IntelMatrixStorage software has completed satisfactorily, particularly on RAIDed drives. I then booted to the RescueMedia-Boot-CD, and AcronisDiskDirector10.0.2160 FAILED to detect any drives and came up with Error E000101F4: Acronis Disk Director has not found any hard disk Drives. I then booted to TrueImage12.0.9646.2 and to my surprise, all disks and their partitions looked fine. What concerned me was that when I needed to use DiskDirector (often by itself), it must work and see all that TrueImage sees, so I went one step further and found ASZ "Acronis Secure Zone" on TrueImage, and thought I'd give that a try for a size of 50GB, and voila after another reboot, I was able to see the 'lost' drives that AcronisDiskDirector failed to pick up the first time, but was very disappointed to have to stumble upon ASZ and by fluke, give it a try. It's almost like that the creation of the ASZ should be a mandatory part of the installation sequence, optionally removing it if one decided to later on. The other concern I had was that if I hadn't purchased and installed both products, along with the ASZ feature, by only going for AcronisDiskDirector, then I would have still been left with this error E000101F4. Does the Acronis developers have any answer/s they can give this forum and myself to explain this dilemna, as often only one application is required.