e-SATA drive not recognised

Discussion in 'Acronis True Image Product Line' started by samdring, Sep 13, 2008.

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  1. samdring

    samdring Registered Member

    Joined:
    Mar 12, 2006
    Posts:
    13
    Just starting with v11
    Trying to create a secure zone but only shows my four internal drives (2xRAID0)
    a firewire and a USB drive but NO e-sata.
    Any ideas please?
     
  2. blacknight

    blacknight Registered Member

    Joined:
    Sep 25, 2007
    Posts:
    2,433
    Location:
    Europe
    Which build are you using ? I had the same problem with the versions previous the last. With 11.0.0.8101 all is right.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello samdring,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    As suggested by blacknight, please make sure you use the latest build (8101) of Acronis True Image 11 Home. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If the latest build doesn't solve the problem, please clarify, are you trying to perform the operation in Windows, or using Acronis Bootable Rescue Media?

    Thank you.
    --
    Marat Setdikov
     
  4. GroverH

    GroverH Registered Member

    Joined:
    May 10, 2006
    Posts:
    2,405
    Location:
    Massachusetts, USA
    samdring,
    Suggest you research the use of the Secure zone and learn its benefits & limitations. Click on the first line of my signature and locate the thread on the Secure Zone.
     
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