E-Mail Notification

Discussion in 'ESET NOD32 Antivirus' started by JeremyWW, Nov 23, 2009.

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  1. JeremyWW

    JeremyWW Registered Member

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    Hi,

    Trying to get e-mail notification to work in EAV V.4, so that I pick up an e-mail if my wife or daughter 'catch anything'. No dice...doesn't work...any ideas?

    It's POP3, requires SMTP authentication, so I have U.Name & P.Word filled in. Used Eicar to test - nothing.
     
  2. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Are you running a SMTP gateway on your home network or are you using your ISP's or some other external gateway?
     
  3. JeremyWW

    JeremyWW Registered Member

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    External gateway...
     
  4. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Grab a copy of Wireshark and install it on one of the systems that you want to generate alerts from and set it up to filter for TCP port 25 traffic, then trigger an alert with the Eicar file and watch the outbound traffic. You should be able to see the HELO handshaking and other basic authentication before the message is passed. If you see a couple connection retry attempts then something on the network is blocking you from getting to the SMTP gateway. If all the handshaking goes alright and the message is passed, then odds are someone's spam filter along the route is shooting you down.

    Edit: If your SMTP gateway requires SMTP over SSL, then this isn't going to work.
     
  5. JeremyWW

    JeremyWW Registered Member

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    I didn't understand most of that, but it's not SSL...
     
  6. Brambb

    Brambb Registered Member

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    You still didn't receive a mail? I was just fooling around before dinner and when I came back I got a mail with all blocked url's from the eicar test page which I visited. It doesn't seem to send a mail right away (after threat is found) but periodically.

    Also, most SMTP server don't require authentication, are you sure its your SMTP server which requires UN/PW and not your POP3 server?
    Are you sure you have the right server configured?
     
  7. JeremyWW

    JeremyWW Registered Member

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    First of all - it now works - you're right, it's not immediate. My SMTP server does in fact require authentication - it's configured that way in Outlook and now in NOD32. All's well though...thanks...
     
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