First off I just want to rant about how dissatisfied I am with ATI10. This product is crap. I have done several restores and been totally frustrated trying to figure things out for myself with this product. The support staff has so little knowledge about their own program that they should all be fired at once. I have at least ten ticketed responses from Acronis support and not one even comes close to answering any of the questions I have. They just keep asking more questions like can I do this or send them that or rub their neck while they sleep at their desk instead of checking out their programs and seeing how they work. The main question I had was how come I can't delete, open or move the files I restored. YOU WOULD THINK THAT AFTER ALL THE PEOPLE THAT HAVE PURCHASED THIS PRODUCT THAT MANY WOULD HAVE THIS SAME QUESTION. NOT THE CASE. THEY COULDN'T JUST TELL ME I NEEDED TO UNCHECK THE FRIGGEN BOX THAT SECURES THE FILES GJ ACRONIS Sorry about that but this has to be the worst program I have ever purchased. Karen's Replicator + some basic Windows knowledge can do any of the stuff Acronis does without messing things up. And it's free. So here is my second question that Acronis support could not answer(What a joke!): Can I reuse the DVD+RW I did my image on or are they garbage now. I can't seem to reformat or delete the crap on there. This I would think would be something that would come up while you are doing you image. Something like "You will not be able to reuse this DVD if you don't check/uncheck this box" w/e if I can't. I think I try to pawn this POS program off on someone on craigslist.