DVD is full !

Discussion in 'Acronis True Image Product Line' started by kuno69, Mar 10, 2006.

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  1. kuno69

    kuno69 Registered Member

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    HI!
    I`m German, forgive my bad english :
    Acronis True Image offers a note " DVD is full " ( a new DVD ! ), if I try to take an image from my HD .
    Can anybody help me ??

    Kuno69:'(
     
  2. Chutsman

    Chutsman Registered Member

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    If you are trying to burn the image directly from True Image to the dvd disc, the disc has to be formatted first for packet writing. Search the forum for detals on how to do this.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello kuno69,

    Thank you for choosing Acronis Disk Backup Software.

    The current version of Acronis True Image does not write to DVD disсs directly, instead it utilizes third-party UDF-packet DVD-writing software. We may recommend you to install a UDF-packet DVD-writing software such as Ahead InCD or Roxio DirectCD, format DVD disсs by means of this software and then use formatted disсs with Acronis True Image.

    Please also read the information about writing to DVDs in our FAQ.

    We will certainly implement direct DVD recording in Acronis True Image in the future.

    Thank you.
    --
    Kirill Omelchenko
     
  4. kuno69

    kuno69 Registered Member

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    Thank you very much for your quick answers . I did understand, there will be no problem in the future.
    Have a nice day -
    kuno69 :)
     
  5. jebrooks

    jebrooks Registered Member

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    Hi,

    I just downloaded the True Image 9 demo, build 3567. I want to back up my C: drive to DVD.

    I ran into the Disk Full error message, came to this forum and searched for advice. I followed the link to the FAQ and followed the instructions, using Drag-to-Disk to format the disk.

    I still get the Disk Full error. I don't have a spare drive to put the image on, so I really need to burn it to DVD.

    I'm sure I'll feel pretty dumb when I finally get this thing resolved, but for now I'm stumped.

    I could sure use some help.

    Thanks,
    Joe
     
  6. Menorcaman

    Menorcaman Retired Moderator

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    Hello Joe,

    Need more details on the type of DVD you were using i.e. DVD+R, DVD-R or DVD RW.

    However, you may be better off imaging your C: drive to the C: drive (sounds strange but it is possible - just ignore the warning and continue) and then use the indirect "two-step" method detailed in this <previous reply>. Once the image has been copied to DVD and verified as o.k. you can then delete it from your hard drive as you wouldn't be able to restore it from there.

    Regards
     
  7. Howard Kaikow

    Howard Kaikow Registered Member

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    As I recall, TI requires particular versions of the so called UDF format to be used. Perhaps, you used a newer version than TI supports?
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello jebrooks,

    Thank you for choosing Acronis Disk Backup Software.

    In case you have the appropriate UDF packet DVD writing software installed and all of your DVDs are properly formatted according to the above mentioned FAQ article, but you still can not write your images to DVD, please collect the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - Reproduce the problem and collect Acronis True Image 9.0 log which can be saved from Tools -> Show Log -> Diskette icon;

    - What exact error messages? When exactly have you received them? Please also create a screen shot of the error, if possible.

    - Describe actions taken before the problem appears step-by-step (create a screen shots, if possible).

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Aleksandr Isakov
     
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