Dropper.Small.FD Problem

Discussion in 'adware, spyware & hijack cleaning' started by DeeJai, Mar 31, 2004.

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  1. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I don't know if I have a problem or if I am in overkill mode.
    I have AVG (free version) loaded. I also go to the Trend Micro website and do the free scan. When this happens AVG, reports a file in the temp dir has Dropper.Small.FD. When I run AVG the temp file is gone and it finds nothing. Is this a problem or am I being paranoid?

    I ran ad-aware and spybot.

    Here is the hijackthis.log. Any help or assurance would be appreciated.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:01:11 AM, on 03/31/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Support.com\bin\tgcmd.exe
    D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Greetings Workshop\Gwremind.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    E:\bhod\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Reader\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [DeluxeCD] C:\WINDOWS\System32\cdplayer.exe -tray
    O4 - HKLM\..\Run: [SpyHunter] D:\Program Files\SpyHunter\SpyHunter.exe
    O4 - HKLM\..\Run: [Zone Labs Client] D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\msoffice\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O13 - WWW. Prefix: http://
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
    O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/drakken/us/win/QuickTimeInstaller.exe
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38043.3196412037
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    You do have signs of a CWShijack so please do this
    First download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    and make sure you follow the advice about the security updates listed on the last page, in order to prevent re-infection, otherwise you will be continually reinfected
    the patches are :
    http://support.microsoft.com/default.aspx?kbid=828026
    http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/ms03-011.asp
    *Note: The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates & service Packs"

    THen reboot & post anew hijackthis log so we can check please
     
  3. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I installed the two patches that you recommended and ran cwshredder.exe. Here is the new log.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:12:02 AM, on 04/01/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Support.com\bin\tgcmd.exe
    D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Greetings Workshop\Gwremind.exe
    E:\bhod\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Reader\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [DeluxeCD] C:\WINDOWS\System32\cdplayer.exe -tray
    O4 - HKLM\..\Run: [SpyHunter] D:\Program Files\SpyHunter\SpyHunter.exe
    O4 - HKLM\..\Run: [Zone Labs Client] D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\msoffice\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O13 - WWW. Prefix: http://
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
    O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/drakken/us/win/QuickTimeInstaller.exe
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38043.3196412037
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R3 - Default URLSearchHook is missing
    O13 - WWW. Prefix: http://
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/drakken/us/win/QuickTimeInstaller.exe


    Then I urge you to uninstall spy humter as it doesn't do what is says very well

    instead use either Adaware or Spybot who are free

    and empty all temp directories including temporary internet files
    If the problem only happens while you are running a trend online scan, I would assume that it's a false positive and AVG is finding it in the trend scaning mechanism. But sometimes one Antivirus will find what others miss so doublecheck with additional scans

    Run an online antivirus check from at least one and preferably 2 of the following sites
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/
    http://www3.ca.com/virusinfo/
    http://www.anti-trojan.net/en/onlinecheck.aspx
     
  5. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I corrected the entries indicated and ran a2 from http://www.emsisoft.com/en/ (this is the replacement link for http://www.anti-trojan.net/en/onlinecheck.aspx).
    It found nothing. I then ran the free version from housecall and got the same warning from AVG. Here is the log.
    Logfile of HijackThis v1.97.7
    Scan saved at 5:11:30 PM, on 04/01/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Support.com\bin\tgcmd.exe
    D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Greetings Workshop\Gwremind.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    E:\bhod\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Reader\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [DeluxeCD] C:\WINDOWS\System32\cdplayer.exe -tray
    O4 - HKLM\..\Run: [Zone Labs Client] D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\msoffice\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
    O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38043.3196412037
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  6. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi DeeJai,

    Did you empty all of your temp folders and caches?

    Regards,
    Kent
     
  7. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I have the option set to delete temp files when the browser is closed. I manually went in and deleted the cookies and did a restart before I ran the hijack this program.

    How do I empty the cache and are there other temp folders I need to empty?
     
  8. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi DeeJai,

    The easiest way to do it is with IE closed, click start >> settings >> control panel >> internet options >> delete files, check delete all offline content, then click OK.

    Regards,
    Kent
     
  9. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    OK. I cleaned out the temp files and cache, re-ran
    AdAware, Spybot, Housecall and still got the warning from AVG.

    Here's the log.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:44:59 PM, on 04/01/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Support.com\bin\tgcmd.exe
    D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Greetings Workshop\Gwremind.exe
    E:\bhod\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Reader\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [DeluxeCD] C:\WINDOWS\System32\cdplayer.exe -tray
    O4 - HKLM\..\Run: [Zone Labs Client] D:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\msoffice\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
    O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38043.3196412037
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  10. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Is the warning from AVG, ONLY when you are using trend micro online scan?

    If yes

    which file does it pop up the alert on
     
  11. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    Yes, the warning is from AVG only. It alerts on a temp file.

    C:\Documents and Settings\username\Local Settings\Temp\tmpfilename.

    I saw this problem in another forum but they did not say how they fixed it.
     
  12. dvk01

    dvk01 Global Moderator

    Joined:
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    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    start in safe mode instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    then navigate to C:\Documents and Settings\username\Local Settings\Temp\ select all files in the temp folder and delete them

    as XP and probably W2K will not let you delete files less than 24 hours old as it thinks it might need them please also do this

    while in the temp folder, select view and selct details.

    then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.

    select all the files/folders except the today ones and delete them all.
     
  13. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I have already done this. The file name is not the same each time.

    I have opened the Windows explorer and monitored the
    temp directory and the file appears and disappears as the scan is running. The file is always gone when the scan is complete.
     
  14. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
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    Location:
    Little Rock
    I forgot to add that I logged in using a different ID and ran the scan and the warning moved from my temp directory to the new user directory. I don't know if this helps in the detection or not.
     
  15. dvk01

    dvk01 Global Moderator

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    Location:
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    Right

    does this ONLY happen when using the trend online scan?
     
  16. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
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    Location:
    Little Rock
    Yes. I thought that maybe AVG was picking it up from something that Trend was doing but couldn't figure out why this was the only one it found.
     
  17. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
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    Location:
    Loughton, Essex. UK
    All I can think of is that it must be a false positive in AVG

    it has to be picking up something that trend is using to scan the files. It's either a genuine virus that only AVG picks up, that only appears when trend unpacks the file to examine it or it's a false alarm. I would tend to go for the false alarm as trend online is updated every few hours and would be likely to have more up top date definitions

    This false positive problem does occur with frequently with AVAST and Panda online scan, but it's the first time I have heard of it with AVG and Trend
     
  18. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
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    Location:
    Little Rock
    If you are convinced that this is a false reading and my log is clean, then I will move on and finally be able to remember what sunshine looks like. Should I post another log just to be sure?
     
  19. DeeJai

    DeeJai Registered Member

    Joined:
    Mar 30, 2004
    Posts:
    11
    Location:
    Little Rock
    I downloaded AVG trial version and it found the Trojan. The free version did not pick it up. It could not clean it so I did a manual remove of the file after I brought the computer up in SAFE mode. Thanks for your help with all the other stuff.

    DeeJai :D
     
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