DriveSnapshot: error NTCPVOL2FILE, line 2841

Discussion in 'other software & services' started by Banshee, Dec 20, 2008.

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  1. Banshee

    Banshee Registered Member

    Joined:
    Nov 10, 2004
    Posts:
    548
    Hi,

    When I try to backup my c: drive with Ds I get an error and Ds stops. Anyone know what it is ?

    Error
    "Snapshot error NTCPVOL2FILE, line 2841
    Can't get Snapshot device name for C:"


    Thanks
     
  2. Aaron Here

    Aaron Here Registered Member

    Joined:
    Jun 4, 2006
    Posts:
    1,205
    Location:
    USA
    I have never experienced any DS error, but if I did I would send the error to Tom (te@tomehlert.de) and would include:

    - Version of Windows
    - Version of DS with date
    - Backup method used (Windows, DOS, etc.)
    - Hard drive specifics (including the name of your C drive/partition)
     
    Last edited: Dec 20, 2008
  3. n8chavez

    n8chavez Registered Member

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    Agreed. I too have never had any DS error but Tom is a good guy. He will personally work with you to fix the issue.
     
  4. Banshee

    Banshee Registered Member

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    Nov 10, 2004
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    548
    Thank you both.Will email Tom.:thumb:
     
  5. markymoo

    markymoo Registered Member

    Joined:
    Sep 25, 2007
    Posts:
    1,212
    Location:
    England
    cant recall that error but usually maybe can't copy C properly so using the :

    --usevss - use the volume shadow service if available
    --forcevss - use the volume shadow service.

    could solve it. or running out of backup space for the image oddly enough.
     
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