Drive Failed - Reinstall ESET

Hi,
Based upon it's reputation, and previous use, I'm considering returning to ESET for our anti-virus/internet security. One question is with regard to instances where a hard drive may fail and require a rebuild. Specifically, if a hd fails and replaced - does that eat up another seat? Or, does ESET understand it's still the same pc having a rebuilt OS on a replacement hard drive? Thanx!

 

Hello,

If I understand your question correctly, replacing a computer on the network should not "eat up a license seat" in ESET Remote Administrator as long as the total cumulative number of licenses remains the same.

Regards,

Aryeh Goretsky

 

That's what I was hoping to hear. I'd used NOD32 up until the time it was causing very hi cpu usage. We changed to a competitor's product for several years. Low and behold they can't keep an accurate record of seats in use. And, on top of it, stated a hard drive failure/rebuild would be the use of another seat. Looks like we're headed back to ESET - thanx!