I have a stand-alone Windows Server 2003 32bit box. It has a 1TB SATA drive partitioned into C: and D: drives. I am attempting to create an image of C: and store it on D: I am using Drive Backup Server 10 to accomplish this. The drive is new, with a fresh install of the OS. I wish to image it before I load all sorts of crap on it in case I need to return to a fresh state. When I use VSS I receive error 0x12016. When I switch to Paragon Hot Backup I receive error 0x1200e. In an attempt to remedy this I have: - ran 'chkdsk c: /r' multiple times - ran Paragon's built-in surface scan - ran Samsung's ES-Tool surface scan Attached is a screencap of Paragon when it fails. It ALWAYS fails at 9% complete, whether VSS or Paragon Hot Backup is being used. I downloaded a copy of Active@ Disk Image and it appears to create the backup without issue. But I'd rather run Paragon since I have used their other software products before with good success. The one point that I wanted to note is that I am executing Paragon Drive Backup Server 10 as Administrator from a Terminal Services session, as the server is remote in a datacenter. I'm not sure if this would come into play with your software but I wanted to mention it.