Dr.Web Spidermail startup network error

Discussion in 'other anti-virus software' started by Bob, Feb 15, 2004.

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  1. Bob

    Bob Registered Member

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    Hi,
    When I startup my computer Spidermail of Dr.Web gives this error:

    Spider Mail cannot intercept a network connections automatically.
    Some specific network software (proxy client, firewall, etc) that breaks a correct work of the Spidermail is probably installed on your computer.
    To fix this problem please change "Hook" settings to "Manual" mode and set all necessary parameters.

    What I try I keep getting this error.
    I have Dr.Web 4.31, Outlook 2003 and XP+Sp1 home.
    I have opened my hardware firewall fully but I still keep getting this error.
    Does somebody know what the parameters should be or how to solve this error?
    Bob
     
  2. TAG97

    TAG97 Registered Member

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    Did you try the Manual setup?
     
  3. Bob

    Bob Registered Member

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    That's my problem; I don't know which parameters I have to use in the manual setup.
     
  4. TAG97

    TAG97 Registered Member

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    If you check manual, what does it call for? The two ports that I have the hook automaticaly set on are 25-110 for Outlook express.
     
  5. Bob

    Bob Registered Member

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    Found it. Spidermail thinks that my hardware firewall (Vigor 2600) is a server.
    So I have to add a Spidermail port (7000). Serveraddress (192.168.1.10; standard for Vigor 2600) and ports 25 and 110.
    No errors anymore at startup. Did cost me a few hours.
    I hope everything is ok know.
    Bob
     
  6. TAG97

    TAG97 Registered Member

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    Good Work :)
    Best Regards
    Tim
     
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