A client computer had some sleep mode issues. So I use the Client email to download Eset 30 day trail. But she never got a Email from eset. So she tried from her work Email. Never got a Eset email. So I use my email on my laptop and instance email from Eset. So I type in Eset url and started Downloading get to the last part and the computer Locks up. So any suggestions? Right now the computer is on It own antivirus scan from Mcafee from Safe mode (Internet disabled) to see if there any issues.