Downloading Eset/email

Discussion in 'ESET Smart Security' started by Atol, Nov 9, 2011.

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  1. Atol

    Atol Registered Member

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    Nov 9, 2011
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    Location:
    USA
    A client computer had some sleep mode issues. So I use the Client email to download Eset 30 day trail. But she never got a Email from eset. So she tried from her work Email. Never got a Eset email. So I use my email on my laptop and instance email from Eset. So I type in Eset url and started Downloading get to the last part and the computer Locks up.

    So any suggestions?

    Right now the computer is on It own antivirus scan from Mcafee from Safe mode (Internet disabled) to see if there any issues.
     
  2. foneil

    foneil Eset Staff Account

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    Location:
    San Diego
  3. Atol

    Atol Registered Member

    Joined:
    Nov 9, 2011
    Posts:
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    Location:
    USA
    Well it seems to go bad to worse. We had Eset installed on to the computer and now we are having this issue. The computer running really slow and take time to get into Windows. We tried getting into Safe mode. To uninstall and it saying it has issue trying to uninstall. Should I try CCleaner to uninstall.

    https://www.wilderssecurity.com/showthread.php?t=307522.
     
  4. dago2682

    dago2682 Registered Member

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    Sep 16, 2011
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  5. dwomack

    dwomack Eset Staff Account

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    Mar 2, 2011
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    Atol, PM sent
     
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