Downloaded file is damaged...

Discussion in 'NOD32 version 2 Forum' started by rdsu, Feb 9, 2004.

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  1. rdsu

    rdsu Registered Member

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  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    Hello,
    please check out what update server you have selected in the update setup (it should be set to Choose automatically). Aren't you from Australia?
     
  3. rdsu

    rdsu Registered Member

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    Hi Marcos,

    I've selected the <Choose automatically>. I'm from Portugal.
     
  4. rdsu

    rdsu Registered Member

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    So, someone else also have this problem?
     
  5. Marcos

    Marcos Eset Staff Account

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    We've been reported this problem only by users of one particular ISP (probaly having connectivity problems), so it is likely that changing it would resolve the problem. If someone could provide you temporary access through another ISP, please try it out.
     
  6. rdsu

    rdsu Registered Member

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    Ok, thanks Marcos ;)
     
  7. Yes mate,
    I get an error saying (cant find file) when I tried to update can anyone help me because it used to work fine until just recently.
    Thanx all
     
  8. Steve_Da_B

    Steve_Da_B Registered Member

    Joined:
    Feb 23, 2004
    Posts:
    16
    Location:
    UK
    Same here - "File not found" message.

    Trial version, downloaded today. User name and password left blank. Tried a few times, tried uninstalling and reinstalling as well.

    Tried the "automatically select" server option and manually selecting each server.

    I notice in the setup.xml file:
    <NODE NAME="SelectedServer" TYPE="STRING" VALUE="http://www.nod32.com/nod_eval/" />

    If you go to that URL there is nothing there... could that have something to do with it?
     
  9. sig

    sig Registered Member

    Joined:
    Feb 9, 2002
    Posts:
    716
    Try again. There seems to have been a problem with servers for some, especially the server for trial version updates.
     
  10. Steve_Da_B

    Steve_Da_B Registered Member

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    Feb 23, 2004
    Posts:
    16
    Location:
    UK
    It's working fine for me now.
     
  11. rdsu

    rdsu Registered Member

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    Jun 28, 2003
    Posts:
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    To download the last update (1.631) I've to click in "Update now" more that 10 times!!! Because the auto update doesn't download it...

    This is a very flat bug!!!!
     
  12. sir_carew

    sir_carew Registered Member

    Joined:
    Sep 2, 2003
    Posts:
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    Location:
    Santiago, Chile
    I've the same issue. I've to click one time in the update botton because the scheduled task hasn't automatically updated my NOD.
     
  13. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,374
    Hi sir_carew,
    please post your Event log so that it's evident whether NOD32 attempted to update the vir. sign. database automatically or not. If it's too large, post only the latest records.
     
  14. sir_carew

    sir_carew Registered Member

    Joined:
    Sep 2, 2003
    Posts:
    884
    Location:
    Santiago, Chile
    Hi Marcos,
    thanks for your reply :)
    The issue was fixed, I've do the following:
    Opened NODCC, Nod32 system tools, scheduled task/planner, I've click the NOD32 update task with the others mouse botton and I've click on run now.
    Now my NOD check for updates every 1 hour.
     
  15. rdsu

    rdsu Registered Member

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    an example... :mad:

     
  16. rdsu

    rdsu Registered Member

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    Jun 28, 2003
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    Can some developer say to me what's happen!!!
    I paid for this program, and this problem was frustrating :(

     
  17. manxaura

    manxaura Registered Member

    Joined:
    Oct 27, 2002
    Posts:
    21
    Location:
    Australia
    I would like to add that this problem is on going and I'm asking my self have all my people I have recomended and sold NOD32 to been able to update succesfuly? some of them are not computer wizzes. I'd hate to see them become infected because updating is not happening. I can sit and click the same sever a few times before i get it to work. I really think this issue needs to be high priority to fix as NOD32 reputation for updates is at stake here.

    Michael (manxaura) "concerned reseller" o_O



    Time   Module   Event   User
    4/03/2004 8:25:00 AM   Kernel   The virus signature database has been updated successfully to version 1.650 (20040303).   
    4/03/2004 8:24:09 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    4/03/2004 8:23:43 AM   Update   Update attempt failed (Download interrupted.)   GCMC-WOMBAT\Michael
    4/03/2004 8:23:35 AM   Update   Update attempt failed (Server connection failure)   GCMC-WOMBAT\Michael
    4/03/2004 8:14:10 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    4/03/2004 7:25:08 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    4/03/2004 7:25:08 AM   Update   Update attempt failed (Server connection failure.)   
    3/03/2004 21:33:56 PM   Update   Update attempt failed (Server connection failure)   GCMC-WOMBAT\Michael
    3/03/2004 21:33:24 PM   Update   Update attempt failed (Server connection failure)   GCMC-WOMBAT\Michael
    3/03/2004 21:32:30 PM   Update   Update attempt failed (Server connection failure)   GCMC-WOMBAT\Michael
    3/03/2004 21:31:02 PM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    3/03/2004 19:00:45 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    3/03/2004 19:00:45 PM   Update   Update attempt failed (Server connection failure.)   
    3/03/2004 18:00:46 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    3/03/2004 18:00:46 PM   Update   Update attempt failed (Server connection failure.)   
    3/03/2004 16:59:44 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    3/03/2004 16:59:44 PM   Update   Update attempt failed (Server connection failure.)   
    3/03/2004 15:56:06 PM   Kernel   The virus signature database has been updated successfully to version 1.646 (20040303).   
    3/03/2004 15:55:50 PM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    3/03/2004 15:36:46 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 14:44:29 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    3/03/2004 14:44:29 PM   Update   Update attempt failed (Server connection failure.)   
    3/03/2004 14:34:25 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 13:35:18 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 12:34:25 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 11:34:42 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 10:35:12 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 10:00:44 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 7:42:20 AM   Kernel   The virus signature database has been updated successfully to version 1.644 (20040302).   
    3/03/2004 7:38:19 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    3/03/2004 7:33:53 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    3/03/2004 7:33:53 AM   Update   Update attempt failed (Server connection failure.)   
    2/03/2004 19:09:37 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    2/03/2004 19:09:37 PM   Update   Update attempt failed (Server connection failure.)   
    2/03/2004 10:07:05 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    2/03/2004 10:07:05 AM   Update   Update attempt failed (Server connection failure.)   
    2/03/2004 10:00:16 AM   Kernel   The virus signature database has been updated successfully to version 1.643 (20040301).   
    2/03/2004 9:57:17 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    2/03/2004 8:57:12 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    2/03/2004 8:28:12 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    2/03/2004 7:56:26 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    2/03/2004 7:56:26 AM   Update   Update attempt failed (Server connection failure.)   
    2/03/2004 7:56:24 AM   Update   Error connecting to server www.nod32.com.   
    2/03/2004 7:56:23 AM   Update   Error connecting to server u3.eset.com.   
    2/03/2004 7:56:21 AM   Update   Error connecting to server u1.eset.com.   
    2/03/2004 7:56:19 AM   Update   Error connecting to server u4.eset.com.   
    2/03/2004 7:56:19 AM   Update   Error connecting to server u2.eset.com.   
    1/03/2004 15:34:15 PM   Kernel   The virus signature database has been updated successfully to version 1.641 (20040229).   
    1/03/2004 15:33:42 PM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    1/03/2004 15:33:33 PM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    1/03/2004 15:26:56 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 14:51:18 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 14:26:49 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 13:42:37 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 13:31:30 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    1/03/2004 13:31:30 PM   Update   Update attempt failed (Server connection failure.)   
    1/03/2004 13:31:28 PM   Update   Error connecting to server www.nod32.com.   
    1/03/2004 13:30:25 PM   Update   Error connecting to server u2.eset.com.   
    1/03/2004 13:29:21 PM   Update   Error connecting to server u1.eset.com.   
    1/03/2004 13:28:18 PM   Update   Error connecting to server u3.eset.com.   
    1/03/2004 13:27:16 PM   Update   Error connecting to server u4.eset.com.   
    1/03/2004 12:26:21 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    1/03/2004 12:26:21 PM   Update   Update attempt failed (Server connection failure.)   
    1/03/2004 12:26:19 PM   Update   Error connecting to server www.nod32.com.   
    1/03/2004 12:26:18 PM   Update   Error connecting to server u2.eset.com.   
    1/03/2004 12:26:16 PM   Update   Error connecting to server u3.eset.com.   
    1/03/2004 12:26:15 PM   Update   Error connecting to server u4.eset.com.   
    1/03/2004 12:26:14 PM   Update   Error connecting to server u1.eset.com.   
    1/03/2004 11:12:19 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 10:12:20 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 10:00:19 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 9:12:29 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    1/03/2004 7:55:23 AM   Kernel   The virus signature database has been updated successfully to version 1.640 (20040229).   
    1/03/2004 7:55:13 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    1/03/2004 7:53:44 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    29/02/2004 10:04:49 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    29/02/2004 10:04:48 AM   Update   Update attempt failed (Server connection failure.)   
    29/02/2004 10:04:46 AM   Update   Error connecting to server www.nod32.com.   
    29/02/2004 10:04:37 AM   Update   Error connecting to server u2.eset.com.   
    29/02/2004 10:03:32 AM   Update   Error connecting to server u1.eset.com.   
    29/02/2004 10:02:28 AM   Update   Error connecting to server u3.eset.com.   
    29/02/2004 10:01:17 AM   Update   Error connecting to server u4.eset.com.   
    29/02/2004 8:01:23 AM   Kernel   The virus signature database has been updated successfully to version 1.639 (2004022:cool:.   
    29/02/2004 8:00:42 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    29/02/2004 8:00:35 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    29/02/2004 8:00:26 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    29/02/2004 7:31:15 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    29/02/2004 6:31:12 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    29/02/2004 5:31:47 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    29/02/2004 5:30:21 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    29/02/2004 5:30:21 AM   Update   Update attempt failed (Server connection failure.)   
    29/02/2004 5:30:19 AM   Update   Error connecting to server www.nod32.com.   
    29/02/2004 5:30:18 AM   Update   Error connecting to server u3.eset.com.   
    29/02/2004 5:30:16 AM   Update   Error connecting to server u2.eset.com.   
    29/02/2004 5:30:14 AM   Update   Error connecting to server u4.eset.com.   
    29/02/2004 5:30:14 AM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 19:56:40 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 19:56:40 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 19:56:38 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 19:56:36 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 19:56:35 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 19:56:33 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 19:56:33 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 18:55:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 18:55:42 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 18:55:40 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 18:55:38 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 18:55:37 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 18:55:35 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 18:55:35 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 17:55:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 17:55:42 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 17:55:40 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 17:55:39 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 17:55:37 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 17:55:35 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 17:55:35 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 16:55:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 16:55:42 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 16:55:40 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 16:55:38 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 16:55:37 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 16:55:35 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 16:55:35 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 15:55:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 15:55:42 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 15:55:40 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 15:55:38 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 15:55:37 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 15:55:35 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 15:55:35 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 14:55:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 14:55:42 PM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 14:55:40 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 14:55:39 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 14:55:37 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 14:55:35 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 14:55:35 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 14:43:08 PM   Update   Function: gethostbyname, parameters: , return value: 11004   GCMC-WOMBAT\Michael
    28/02/2004 14:43:08 PM   Update   Update attempt failed (Server connection failure.)   GCMC-WOMBAT\Michael
    28/02/2004 14:38:05 PM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 14:38:03 PM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 14:38:01 PM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 14:38:00 PM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 14:37:51 PM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 13:55:21 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    28/02/2004 12:55:21 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    28/02/2004 10:55:23 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 10:55:23 AM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 10:55:22 AM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 10:55:20 AM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 10:55:19 AM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 10:55:17 AM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 10:55:17 AM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 8:55:24 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 8:55:24 AM   Update   Update attempt failed (Server connection failure.)   
    28/02/2004 8:55:22 AM   Update   Error connecting to server www.nod32.com.   
    28/02/2004 8:55:21 AM   Update   Error connecting to server u2.eset.com.   
    28/02/2004 8:55:19 AM   Update   Error connecting to server u4.eset.com.   
    28/02/2004 8:55:17 AM   Update   Error connecting to server u3.eset.com.   
    28/02/2004 8:55:17 AM   Update   Error connecting to server u1.eset.com.   
    28/02/2004 7:23:52 AM   Kernel   The virus signature database has been updated successfully to version 1.635 (20040227).   
    28/02/2004 7:23:07 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    28/02/2004 7:22:51 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    28/02/2004 7:22:22 AM   Update   Update attempt failed (Server connection failure)   GCMC-WOMBAT\Michael
    28/02/2004 7:21:48 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    28/02/2004 6:54:47 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    28/02/2004 6:54:35 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    28/02/2004 6:54:35 AM   Update   Update attempt failed (Server connection failure.)   
    27/02/2004 23:03:12 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 22:03:13 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 21:03:13 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 20:03:29 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 19:26:58 PM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 19:03:26 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    27/02/2004 19:03:26 PM   Update   Update attempt failed (Server connection failure.)   
    27/02/2004 18:03:26 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    27/02/2004 18:03:26 PM   Update   Update attempt failed (Server connection failure.)   
    27/02/2004 10:01:04 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    27/02/2004 7:12:01 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    26/02/2004 13:24:17 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    26/02/2004 13:24:17 PM   Update   Update attempt failed (Server connection failure.)   
    26/02/2004 12:24:17 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    26/02/2004 12:24:17 PM   Update   Update attempt failed (Server connection failure.)   
    26/02/2004 11:24:17 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    26/02/2004 11:24:17 AM   Update   Update attempt failed (Server connection failure.)   
    26/02/2004 10:24:17 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    26/02/2004 10:24:17 AM   Update   Update attempt failed (Server connection failure.)   
    26/02/2004 9:24:17 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    26/02/2004 9:24:17 AM   Update   Update attempt failed (Server connection failure.)   
    26/02/2004 7:21:42 AM   Kernel   The virus signature database has been updated successfully to version 1.633 (20040225).   
    26/02/2004 7:21:08 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    26/02/2004 6:33:13 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    25/02/2004 5:53:32 AM   Kernel   The virus signature database has been updated successfully to version 1.631 (20040224).   
    26/02/2004 7:04:22 AM   Update   Update attempt failed (File not found.)   
    25/02/2004 6:13:44 AM   Update   Update attempt failed (File not found.)   
    25/02/2004 6:12:20 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    25/02/2004 6:12:20 AM   Update   Update attempt failed (Server connection failure.)   
    24/02/2004 19:36:21 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    24/02/2004 19:36:20 PM   Update   Update attempt failed (Server connection failure.)   
    24/02/2004 18:36:29 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    24/02/2004 18:36:28 PM   Update   Update attempt failed (Server connection failure.)   
    23/02/2004 7:08:04 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    23/02/2004 7:08:04 AM   Update   Update attempt failed (Server connection failure.)   
    22/02/2004 20:42:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    22/02/2004 20:42:42 PM   Update   Update attempt failed (Server connection failure.)   
    22/02/2004 19:40:42 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    22/02/2004 19:40:41 PM   Update   Update attempt failed (Server connection failure.)   
    22/02/2004 6:25:58 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    22/02/2004 6:25:58 AM   Update   Update attempt failed (Server connection failure.)   
    21/02/2004 23:44:49 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    21/02/2004 23:44:48 PM   Update   Update attempt failed (Server connection failure.)   
    21/02/2004 10:00:57 AM   Kernel   The virus signature database has been updated successfully to version 1.629 (20040220).   
    21/02/2004 9:53:52 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    21/02/2004 8:53:50 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    21/02/2004 8:03:08 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    21/02/2004 7:53:22 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    21/02/2004 7:53:22 AM   Update   Update attempt failed (Server connection failure.)   
    20/02/2004 21:15:49 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    20/02/2004 21:15:49 PM   Update   Update attempt failed (Server connection failure.)   
    20/02/2004 8:41:37 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    20/02/2004 8:41:37 AM   Update   Update attempt failed (Server connection failure.)   
    19/02/2004 21:34:59 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    19/02/2004 21:34:59 PM   Update   Update attempt failed (Server connection failure.)   
    19/02/2004 20:30:49 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    19/02/2004 20:30:49 PM   Update   Update attempt failed (Server connection failure.)   
    19/02/2004 19:30:58 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    19/02/2004 19:30:58 PM   Update   Update attempt failed (Server connection failure.)   
    19/02/2004 5:54:54 AM   Kernel   The virus signature database has been updated successfully to version 1.628 (2004021:cool:.   
    19/02/2004 5:53:07 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    19/02/2004 5:21:34 AM   Update   Function: gethostbyname, parameters: , return value: 11004   
    19/02/2004 5:21:34 AM   Update   Update attempt failed (Server connection failure.)   
    18/02/2004 20:13:10 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    18/02/2004 20:13:10 PM   Update   Update attempt failed (Server connection failure.)   
    18/02/2004 19:13:17 PM   Update   Function: gethostbyname, parameters: , return value: 11004   
    18/02/2004 19:13:17 PM   Update   Update attempt failed (Server connection failure.)   
    18/02/2004 9:09:55 AM   Kernel   The virus signature database has been updated successfully to version 1.626 (20040217).   
    18/02/2004 9:09:29 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    18/02/2004 9:08:59 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    18/02/2004 9:08:44 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    18/02/2004 9:08:36 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    18/02/2004 8:32:31 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    17/02/2004 6:00:09 AM   Kernel   The virus signature database has been updated successfully to version 1.625 (20040216).   
    17/02/2004 5:59:32 AM   Update   Update attempt failed (Downloaded file is damaged.)   GCMC-WOMBAT\Michael
    17/02/2004 5:58:55 AM   Update   Update attempt failed (Downloaded file is damaged.)   
    13/02/2004 6:23:25 AM   Kernel   The virus signature database has been updated successfully to version 1.623 (20040212).   
    12/02/2004 19:23:16 PM   Update   Update attempt failed (Server connection failure)   
    11/02/2004 21:34:54 PM   Kernel   The virus signature database has been updated successfully to version 1.620 (20040210).   
    10/02/2004 20:22:33 PM   Kernel   The virus signature database has been updated successfully to version 1.619 (20040209).   
    7/02/2004 5:35:14 AM   Kernel   The virus signature database has been updated successfully to version 1.617 (20040206).   
    6/02/2004 6:51:44 AM   Kernel   The virus signature database has been updated successfully to version 1.616 (20040204).   
    3/02/2004 4:37:17 AM   Kernel   The virus signature database has been updated successfully to version 1.615 (20040202).   
    2/02/2004 8:09:40 AM   Update   Error connecting to server u1.eset.com.   
     
  18. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Thanks for all your support...
     
  19. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Please drop me an email using the email address known by Eset, real name, user name and password; include the above posted. I'll see what can be done (taking the weekend into account) ;).

    regards.

    paul
     
  20. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Why you need of all this information to try to correct a problem with the servers?

    I've a lot of friends that have the same problem...
     
  21. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Suit yourself - I merely offered help. In case you feel more comfortable contacting Eset: drop support@eset.com an email.

    regards.

    paul
     
  22. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    I don't distrust of you, I only wanted to know the reason of being necessary...

    Today I still didn't have no problem, perhaps because it doesn't have none update to make...
     
  23. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    The problems returns...
     
  24. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    To whom getiing error connecting to server: please make sure the computer is already connected to the Internet at the time the attempts to update NOD32 were carried out. If you use dial-up, you should set the type of Internet connection in the advanced update setup to dial-up in order to avoid getting these errors. In the case of a dial-up connection, please do not schedule the task Automatic update on regular basis but rather the second task Automatic Update upon dial-up connection instead.

    To whom getting the error Downloaded file is damaged - this error only occurs if the update files that have been downloaded got somehow corrupted during transmittion (most likely the connection between you and your ISP is not perfect which results in problems with update). The best would be to try connecting to another ISP to see if it makes any difference (most likely it will).
     
  25. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    I use Cable Modem at 128kb... My ISP is NetCabo (http://www.tvcabo.pt/home_internet.asp)

    I'm always online. I've F-Prot installed, but not running, and don't have this problem...

    If I try to update another program, I don't have any problem, only with NOD32...
     
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