Downloaded file is damaged ...again :-)

Discussion in 'NOD32 version 2 Forum' started by angelo_lopes, Sep 2, 2004.

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  1. angelo_lopes

    angelo_lopes Registered Member

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    Mar 6, 2004
    Posts:
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    Location:
    Porto, Portugal
    I go on with problems on an Imaging server (Eisman Imaging Server) and with an Oracle server, where users couldn't even log. I had to fill IMON with exclusions...
    This is the "invoice" I must pay for having an anti-virus that protects me better than others would, and I'm not worried.
    About updates, it's quite different. "Downloaded file is damaged" errors still occur, and only advised users, lurking the logs, will find it's happening.
    Vampiric_crow will post here the logs.
     
  2. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Time Module Event User
    9/2/2004 1:44:01 Kernel The virus signature database has been updated successfully to version 1.858 (20040901).
    9/2/2004 1:43:41 Update Update attempt failed (Server error.)
    9/2/2004 1:42:46 Update Update attempt failed (Server error.)
    9/1/2004 23:33:22 Update Update attempt failed (Server connection failure)
    9/1/2004 23:33:21 Update Error connecting to server www.nod32.com.
    9/1/2004 23:33:19 Update Error connecting to server u3.eset.com.
    9/1/2004 23:33:18 Update Error connecting to server u4.eset.com.
    9/1/2004 23:33:18 Update Error connecting to server u2a.eset.com.
    9/1/2004 22:32:58 Update Update attempt failed (Server connection failure)
    9/1/2004 22:32:57 Update Error connecting to server www.nod32.com.
    9/1/2004 22:32:55 Update Error connecting to server u4.eset.com.
    9/1/2004 22:32:54 Update Error connecting to server u2a.eset.com.
    9/1/2004 22:32:54 Update Error connecting to server u3.eset.com.
    9/1/2004 21:32:07 Update Update attempt failed (Server connection failure)
    9/1/2004 21:32:05 Update Error connecting to server www.nod32.com.
    9/1/2004 21:32:03 Update Error connecting to server u4.eset.com.
    9/1/2004 21:32:01 Update Error connecting to server u3.eset.com.
    9/1/2004 21:32:00 Update Error connecting to server u2a.eset.com.
    9/1/2004 19:15:10 Kernel The virus signature database has been updated successfully to version 1.857 (20040901).
    9/1/2004 15:12:55 Kernel The virus signature database has been updated successfully to version 1.856 (20040901).
    9/1/2004 15:12:38 Update Update attempt failed (Server error.)
    9/1/2004 15:12:26 Update Update attempt failed (Server error.)
    9/1/2004 15:12:14 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 14:21:14 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 13:41:35 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 13:20:41 Update Update attempt failed (Server error.)
    9/1/2004 2:18:23 Kernel The virus signature database has been updated successfully to version 1.855 (20040901).
    9/1/2004 2:10:51 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 1:51:05 Update Update attempt failed (Server error.)
    9/1/2004 1:41:23 Update Update attempt failed (Server error.)
    9/1/2004 0:27:14 Kernel The virus signature database has been updated successfully to version 1.854 (20040901).
    9/1/2004 0:26:22 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 0:25:53 Update Update attempt failed (Downloaded file is damaged.)
    9/1/2004 0:25:49 Update Update attempt failed (Downloaded file is damaged.)
    8/30/2004 23:44:34 Kernel The virus signature database has been updated successfully to version 1.853 (20040830).
    8/30/2004 22:42:51 Kernel The virus signature database has been updated successfully to version 1.853 (20040830).
    8/30/2004 20:08:28 NOD32 An infiltration has been detected. See the on-demand scanner Log for details.
    8/30/2004 18:07:27 Kernel The virus signature database has been updated successfully to version 1.853 (20040830).
    8/30/2004 18:06:34 Update Update attempt failed (Downloaded file is damaged.)
    8/30/2004 17:58:52 Update Update attempt failed (Downloaded file is damaged.)
    8/30/2004 2:28:19 NOD32 An infiltration has been detected. See the on-demand scanner Log for details.
    8/28/2004 13:40:39 NOD32 An infiltration has been detected. See the on-demand scanner Log for details.
    8/28/2004 13:13:47 Kernel The virus signature database has been updated successfully to version 1.852 (2004082:cool:.
    8/28/2004 12:49:53 Kernel The virus signature database has been updated successfully to version 1.852 (2004082:cool:.
     
  3. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    PLEASE!!! Fix this problem!!! I only have this with NOD32... :(
     
  4. fredra

    fredra Registered Member

    Joined:
    Jul 25, 2004
    Posts:
    366
    What the ****
    That is strange behaviour indeed.
    Is this because of your location (Portugal) in relation to the ESET Servers?
    Can you "ping" any of those servers?
    If you are using XP SP2, use the DOS command "pathping" to see where the connection fails.e.g. "pathping nod32.com" (no quotes)

    Here is a copy of my log, and the only times it failed was on 8/27 when I didn't input my ID and password and there was a server error on 8/30.

    You know NOD better than I do, however, if I may make a suggestion.
    Change the d/l server from "automatic" to one of the following, until you get the one that DOES work for you. There is one that does work, then you have to hard code that one, as the others are not giving you a connection.

    1. u2a.eset.com
    2. u3.eset.com
    3. u4.eset.com
    4. nod32.com
    Just suggestion.


    Time Module Event User
    9/1/2004 19:41:32 PM Kernel The virus signature database has been updated successfully to version 1.858 (20040901).
    9/1/2004 13:59:16 PM Kernel The virus signature database has been updated successfully to version 1.857 (20040901).
    9/1/2004 11:26:36 AM Kernel The virus signature database has been updated successfully to version 1.856 (20040901).
    8/31/2004 20:36:34 PM Kernel The virus signature database has been updated successfully to version 1.855 (20040901).
    8/31/2004 19:20:02 PM Kernel The virus signature database has been updated successfully to version 1.854 (20040901).
    8/31/2004 13:17:37 PM Kernel The virus signature database has been updated successfully to version 1.853 (20040830).
    8/30/2004 18:52:15 PM Kernel The virus signature database has been updated successfully to version 1.853 (20040830).
    8/30/2004 18:51:51 PM Update Update attempt failed (Server error.)
    8/28/2004 14:38:00 PM Kernel The virus signature database has been updated successfully to version 1.852 (2004082:cool:.
    8/27/2004 13:07:44 PM Kernel The virus signature database has been updated successfully to version 1.851 (20040827).
    8/27/2004 12:38:29 PM Update Function: DownloadAuthorization, parameters: , return value: 401
    8/27/2004 12:38:29 PM Update Update attempt failed (Incorrect username or password.)
    8/25/2004 14:28:28 PM Kernel The virus signature database has been updated successfully to version 1.850 (20040825).

    I hope that helps.
    Cheers :)
     
  5. rdsu

    rdsu Registered Member

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    Jun 28, 2003
    Posts:
    4,456
  6. fredra

    fredra Registered Member

    Joined:
    Jul 25, 2004
    Posts:
    366
    Sorry VaMPiRiC_CRoW...I must have missed that thread...I apologize :oops:
    I was only trying to be of some help.
    I still find it puzzling.
    If I can think of something else, I will pm you.
    Cheers :)
     
  7. rdsu

    rdsu Registered Member

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    Jun 28, 2003
    Posts:
    4,456
    Apologize for what? ;)

    Thanks
     
  8. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    Pls don't pm him. We all, portuguese, australian, etc. cable users wanna know.
    is that OK?
     
  9. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Hi VaMPiRiC_CRoW,

    do you remember this post? Anything new from NetCabo? if no, could you ask them again? It's very important for bringing this case to the solution.

    Thanks :)

    jan
     
  10. Howard

    Howard Registered Member

    Joined:
    Sep 3, 2004
    Posts:
    313
    Location:
    Wales, UK
    Hi, I am a very new, registered user of NOD32 and am also experiencing problems with the update servers, although I am a broadband user in the UK, not Portugal or Australia. Normally my setting is set to choose server automatically, but the mess below with this afternoon's date has been produced after trying all the servers made available to me in automatic update settings:

    Time Module Event User
    03/09/2004 14:55:37 Update Update attempt failed (File not found.)
    03/09/2004 14:54:37 Update Update attempt failed (File not found.)
    03/09/2004 14:54:20 Update Update attempt failed (File not found.)
    03/09/2004 14:54:04 Update Update attempt failed (File not found.)
    03/09/2004 14:53:45 Update Update attempt failed (File not found.)
    03/09/2004 14:53:39 Update Update attempt failed (File not found.)
    03/09/2004 14:16:51 Update Update attempt failed (File not found.)
    03/09/2004 13:16:51 Update Update attempt failed (File not found.)
    03/09/2004 13:06:32 Update Update attempt failed (File not found.)
    03/09/2004 13:06:24 Update Update attempt failed (File not found.)
    03/09/2004 13:06:18 Update Update attempt failed (Server error.)
    02/09/2004 00:16:17 Kernel The virus signature database has been updated successfully to version 1.858 (20040901).
    01/09/2004 23:16:40 Update Update attempt failed (Server error.)
    01/09/2004 19:16:32 Kernel The virus signature database has been updated successfully to version 1.857 (20040901).
    Time Module Event User
    01/09/2004 13:16:16 Kernel The virus signature database has been updated successfully to version 1.856 (20040901).
    01/09/2004 03:16:16 Kernel The virus signature database has been updated successfully to version 1.855 (20040901).
    01/09/2004 02:16:13 Update Update attempt failed (Server error.)
    01/09/2004 01:16:36 Update Update attempt failed (Server error.)
    01/09/2004 00:16:27 Update Update attempt failed (Server error.)
    30/08/2004 18:16:04 Kernel The virus signature database has been updated successfully to version 1.853 (20040830).

    I hope there is a nice simple explanation and quick fix for this.


    Howard
     
  11. MNKid

    MNKid Guest

    Keep trying is all I can say. I had to make about 5 attempts (Cable, USA)before the update would go through for today. I don't know if it's a server issue of something wrong with the program.
     
  12. Howard

    Howard Registered Member

    Joined:
    Sep 3, 2004
    Posts:
    313
    Location:
    Wales, UK
    Thanks for responding. It is, at least, of some comfort to know I am not alone in experiencing such problems.


    Howard
     
  13. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    You can see posts from UK and USA users too. I believe most of the problems happen with cable users. Regarding Netcabo I don't believe they will answer. This ISP belongs to the monopolist Portuguese Phone Company, and now they have an agreement with Panda Virus. Is that enough?

    Meanwhile Vampiric_Crow may confirm if using a proxy still solves the problem.
    I can send the proxy address plus port I am using by IM. I have ADSL, I don't need the proxy, but I leave it on my home configuration so that I can see when it will be unavailable. For several monthes now it keeps working and *everyday* I double check it, 'cos when it will stop, the people I recommended to buy NOD32 will not have it updated.
     
  14. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    I didn't received any reply of them talking about this problem. Only received a notification that they received the e-mail...

    I don't have any problem with the others programs or AV's, so why your company have a different method that cause all this problems? In my University I also have this problem...

    I really don't understand this...
     
  15. gunnarj

    gunnarj Registered Member

    Joined:
    Jun 8, 2002
    Posts:
    80
    I am a dial-up NOD32 user from USA and also have the update server error consistently as can be seen here (is there a solution by looking at these logs?)>>

    Time Module Event User
    9/3/2004 11:44:43 AM Kernel The virus signature database has been updated successfully to version 1.860 (20040903). hp
    9/3/2004 11:44:10 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 11:43:59 AM Update Update attempt failed (Server error.) hp
    9/3/2004 11:41:13 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 11:41:13 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 11:41:11 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 11:41:09 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 11:41:06 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 11:41:05 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 10:18:30 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 10:18:29 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 10:18:27 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 10:18:26 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 10:18:23 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 10:18:22 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 8:47:33 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 8:47:32 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 8:47:30 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 8:47:28 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 8:47:25 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 8:47:24 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 7:58:14 AM Kernel The virus signature database has been updated successfully to version 1.859 (20040903). hp
    9/3/2004 6:42:26 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 6:42:26 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 6:42:23 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 6:42:21 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 6:42:18 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 6:42:17 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 5:56:54 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 5:56:54 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 5:56:52 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 5:56:49 AM Update Error connecting to server u2a.eset.com. hp
    9/3/2004 5:56:47 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 5:56:47 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 2:56:15 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/3/2004 2:56:15 AM Update Update attempt failed (Server connection failure.) hp
    9/3/2004 2:56:12 AM Update Error connecting to server www.nod32.com. hp
    9/3/2004 2:56:10 AM Update Error connecting to server u3.eset.com. hp
    9/3/2004 2:56:07 AM Update Error connecting to server u4.eset.com. hp
    9/3/2004 2:56:07 AM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 20:28:49 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 20:28:49 PM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 20:28:46 PM Update Error connecting to server www.nod32.com. hp
    9/2/2004 20:28:44 PM Update Error connecting to server u4.eset.com. hp
    9/2/2004 20:28:41 PM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 20:28:40 PM Update Error connecting to server u3.eset.com. hp
    9/2/2004 20:11:18 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 20:11:18 PM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 20:11:16 PM Update Error connecting to server www.nod32.com. hp
    9/2/2004 20:11:14 PM Update Error connecting to server u3.eset.com. hp
    9/2/2004 20:11:12 PM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 20:11:12 PM Update Error connecting to server u4.eset.com. hp
    9/2/2004 15:04:31 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 15:04:30 PM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 15:04:27 PM Update Error connecting to server www.nod32.com. hp
    9/2/2004 15:04:25 PM Update Error connecting to server u3.eset.com. hp
    9/2/2004 15:04:22 PM Update Error connecting to server u4.eset.com. hp
    9/2/2004 15:04:21 PM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 15:02:35 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 15:02:35 PM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 15:02:33 PM Update Error connecting to server www.nod32.com. hp
    9/2/2004 15:02:32 PM Update Error connecting to server u4.eset.com. hp
    9/2/2004 15:02:29 PM Update Error connecting to server u3.eset.com. hp
    9/2/2004 15:02:29 PM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 14:57:15 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 14:57:15 PM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 14:57:13 PM Update Error connecting to server www.nod32.com. hp
    9/2/2004 14:57:12 PM Update Error connecting to server u4.eset.com. hp
    9/2/2004 14:57:09 PM Update Error connecting to server u3.eset.com. hp
    9/2/2004 14:57:08 PM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 11:56:54 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 11:56:54 AM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 11:56:53 AM Update Error connecting to server www.nod32.com. hp
    9/2/2004 11:56:51 AM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 11:56:49 AM Update Error connecting to server u3.eset.com. hp
    9/2/2004 11:56:49 AM Update Error connecting to server u4.eset.com. hp
    9/2/2004 11:50:20 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 11:50:20 AM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 11:50:18 AM Update Error connecting to server www.nod32.com. hp
    9/2/2004 11:50:16 AM Update Error connecting to server u2a.eset.com. hp
    9/2/2004 11:50:14 AM Update Error connecting to server u4.eset.com. hp
    9/2/2004 11:50:13 AM Update Error connecting to server u3.eset.com. hp
    9/2/2004 7:56:28 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/2/2004 7:56:27 AM Update Update attempt failed (Server connection failure.) hp
    9/2/2004 7:56:25 AM Update Error connecting to server www.nod32.com. hp
    9/2/2004 7:56:23 AM Update Error connecting to server u4.eset.com. hp
    9/2/2004 7:56:20 AM Update Error connecting to server u3.eset.com. hp
    9/2/2004 7:56:20 AM Update Error connecting to server u2a.eset.com. hp
    9/1/2004 18:42:46 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/1/2004 18:42:45 PM Update Update attempt failed (Server connection failure.) hp
    9/1/2004 18:42:44 PM Update Error connecting to server www.nod32.com. hp
    9/1/2004 18:42:42 PM Update Error connecting to server u3.eset.com. hp
    9/1/2004 18:42:39 PM Update Error connecting to server u4.eset.com. hp
    9/1/2004 18:42:39 PM Update Error connecting to server u2a.eset.com. hp
    9/1/2004 18:08:11 PM Kernel The virus signature database has been updated successfully to version 1.858 (20040901). hp
    9/1/2004 17:17:27 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/1/2004 17:17:27 PM Update Update attempt failed (Server connection failure.) hp
    9/1/2004 17:17:25 PM Update Error connecting to server www.nod32.com. hp
    9/1/2004 17:17:23 PM Update Error connecting to server u2a.eset.com. hp
    9/1/2004 17:17:21 PM Update Error connecting to server u3.eset.com. hp
    9/1/2004 17:17:20 PM Update Error connecting to server u4.eset.com. hp
    9/1/2004 14:06:01 PM Kernel The virus signature database has been updated successfully to version 1.857 (20040901). hp
    9/1/2004 12:58:57 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/1/2004 12:58:56 PM Update Update attempt failed (Server connection failure.) hp
    9/1/2004 12:58:53 PM Update Error connecting to server www.nod32.com. hp
    9/1/2004 12:58:51 PM Update Error connecting to server u4.eset.com. hp
    9/1/2004 12:58:49 PM Update Error connecting to server u3.eset.com. hp
    9/1/2004 12:58:48 PM Update Error connecting to server u2a.eset.com. hp
    9/1/2004 9:21:55 AM Kernel The virus signature database has been updated successfully to version 1.856 (20040901). hp
    9/1/2004 9:21:40 AM Update Update attempt failed (Server error.) hp
    9/1/2004 9:03:49 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    9/1/2004 9:03:48 AM Update Update attempt failed (Server connection failure.) hp
    9/1/2004 9:03:45 AM Update Error connecting to server www.nod32.com. hp
    9/1/2004 9:03:43 AM Update Error connecting to server u2a.eset.com. hp
    9/1/2004 9:03:41 AM Update Error connecting to server u4.eset.com. hp
    9/1/2004 9:03:41 AM Update Error connecting to server u3.eset.com. hp
    8/31/2004 19:12:25 PM Kernel The virus signature database has been updated successfully to version 1.854 (20040901). hp
    8/31/2004 18:47:17 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 18:47:17 PM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 18:47:16 PM Update Error connecting to server www.nod32.com. hp
    8/31/2004 18:47:14 PM Update Error connecting to server u4.eset.com. hp
    8/31/2004 18:47:13 PM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 18:47:13 PM Update Error connecting to server u3.eset.com. hp
    8/31/2004 18:30:44 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 18:30:44 PM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 18:30:42 PM Update Error connecting to server www.nod32.com. hp
    8/31/2004 18:30:40 PM Update Error connecting to server u3.eset.com. hp
    8/31/2004 18:30:37 PM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 18:30:36 PM Update Error connecting to server u4.eset.com. hp
    8/31/2004 16:38:16 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 16:38:16 PM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 16:38:14 PM Update Error connecting to server www.nod32.com. hp
    8/31/2004 16:38:12 PM Update Error connecting to server u4.eset.com. hp
    8/31/2004 16:38:10 PM Update Error connecting to server u3.eset.com. hp
    8/31/2004 16:38:09 PM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 11:50:34 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 11:50:34 AM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 11:50:32 AM Update Error connecting to server www.nod32.com. hp
    8/31/2004 11:50:30 AM Update Error connecting to server u4.eset.com. hp
    8/31/2004 11:50:28 AM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 11:50:28 AM Update Error connecting to server u3.eset.com. hp
    8/31/2004 9:48:31 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 9:48:30 AM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 9:48:28 AM Update Error connecting to server www.nod32.com. hp
    8/31/2004 9:48:27 AM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 9:48:24 AM Update Error connecting to server u3.eset.com. hp
    8/31/2004 9:48:23 AM Update Error connecting to server u4.eset.com. hp
    8/31/2004 9:45:35 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 9:45:35 AM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 9:45:33 AM Update Error connecting to server www.nod32.com. hp
    8/31/2004 9:45:12 AM Update Error connecting to server u2a.eset.com. hp
    8/31/2004 9:45:10 AM Update Error connecting to server u3.eset.com. hp
    8/31/2004 9:44:52 AM Update Error connecting to server u4.eset.com. hp
    8/31/2004 4:43:06 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/31/2004 4:43:05 AM Update Update attempt failed (Server connection failure.) hp
    8/31/2004 4:43:03 AM Update Error connecting to server www.nod32.com. hp
    8/31/2004 4:43:01 AM Update Error connecting to server u3.eset.com. hp
    8/31/2004 4:42:59 AM Update Error connecting to server u4.eset.com. hp
    8/31/2004 4:42:58 AM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 19:31:29 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 19:31:28 PM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 19:31:26 PM Update Error connecting to server www.nod32.com. hp
    8/30/2004 19:31:24 PM Update Error connecting to server u4.eset.com. hp
    8/30/2004 19:31:22 PM Update Error connecting to server u3.eset.com. hp
    8/30/2004 19:31:21 PM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 17:39:47 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 17:39:47 PM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 17:39:45 PM Update Error connecting to server www.nod32.com. hp
    8/30/2004 17:39:43 PM Update Error connecting to server u3.eset.com. hp
    8/30/2004 17:39:41 PM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 17:39:41 PM Update Error connecting to server u4.eset.com. hp
    8/30/2004 15:28:38 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 15:28:38 PM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 15:28:36 PM Update Error connecting to server www.nod32.com. hp
    8/30/2004 15:28:33 PM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 15:28:31 PM Update Error connecting to server u3.eset.com. hp
    8/30/2004 15:28:30 PM Update Error connecting to server u4.eset.com. hp
    8/30/2004 13:17:16 PM Kernel The virus signature database has been updated successfully to version 1.853 (20040830). hp
    8/30/2004 12:56:49 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 12:56:48 PM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 12:56:45 PM Update Error connecting to server www.nod32.com. hp
    8/30/2004 12:56:43 PM Update Error connecting to server u4.eset.com. hp
    8/30/2004 12:56:41 PM Update Error connecting to server u3.eset.com. hp
    8/30/2004 12:56:40 PM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 12:29:09 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 12:29:09 PM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 12:29:06 PM Update Error connecting to server www.nod32.com. hp
    8/30/2004 12:29:04 PM Update Error connecting to server u4.eset.com. hp
    8/30/2004 12:29:02 PM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 12:29:02 PM Update Error connecting to server u3.eset.com. hp
    8/30/2004 12:07:04 PM NOD32 An infiltration has been detected. See the on-demand scanner Log for details. hp
    8/30/2004 9:34:04 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 9:34:04 AM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 9:34:02 AM Update Error connecting to server www.nod32.com. hp
    8/30/2004 9:34:00 AM Update Error connecting to server u3.eset.com. hp
    8/30/2004 9:33:58 AM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 9:33:57 AM Update Error connecting to server u4.eset.com. hp
    8/30/2004 7:07:56 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 7:07:56 AM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 7:07:54 AM Update Error connecting to server www.nod32.com. hp
    8/30/2004 7:07:52 AM Update Error connecting to server u3.eset.com. hp
    8/30/2004 7:07:50 AM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 7:07:50 AM Update Error connecting to server u4.eset.com. hp
    8/30/2004 4:55:15 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/30/2004 4:55:15 AM Update Update attempt failed (Server connection failure.) hp
    8/30/2004 4:55:12 AM Update Error connecting to server www.nod32.com. hp
    8/30/2004 4:55:10 AM Update Error connecting to server u2a.eset.com. hp
    8/30/2004 4:55:07 AM Update Error connecting to server u4.eset.com. hp
    8/30/2004 4:55:06 AM Update Error connecting to server u3.eset.com. hp
    8/29/2004 18:20:33 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/29/2004 18:20:32 PM Update Update attempt failed (Server connection failure.) hp
    8/29/2004 18:20:30 PM Update Error connecting to server www.nod32.com. hp
    8/29/2004 18:20:27 PM Update Error connecting to server u4.eset.com. hp
    8/29/2004 18:20:25 PM Update Error connecting to server u3.eset.com. hp
    8/29/2004 18:20:24 PM Update Error connecting to server u2a.eset.com. hp
    8/29/2004 13:41:28 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/29/2004 13:41:28 PM Update Update attempt failed (Server connection failure.) hp
    8/29/2004 13:41:26 PM Update Error connecting to server www.nod32.com. hp
    8/29/2004 13:41:24 PM Update Error connecting to server u2a.eset.com. hp
    8/29/2004 13:41:23 PM Update Error connecting to server u4.eset.com. hp
    8/29/2004 13:41:22 PM Update Error connecting to server u3.eset.com. hp
    8/29/2004 10:01:53 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/29/2004 10:01:53 AM Update Update attempt failed (Server connection failure.) hp
    8/29/2004 10:01:50 AM Update Error connecting to server www.nod32.com. hp
    8/29/2004 10:01:48 AM Update Error connecting to server u2a.eset.com. hp
    8/29/2004 10:01:46 AM Update Error connecting to server u4.eset.com. hp
    8/29/2004 10:01:45 AM Update Error connecting to server u3.eset.com. hp
    8/29/2004 7:49:54 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/29/2004 7:49:53 AM Update Update attempt failed (Server connection failure.) hp
    8/29/2004 7:49:51 AM Update Error connecting to server www.nod32.com. hp
    8/29/2004 7:49:48 AM Update Error connecting to server u2a.eset.com. hp
    8/29/2004 7:49:45 AM Update Error connecting to server u4.eset.com. hp
    8/29/2004 7:49:44 AM Update Error connecting to server u3.eset.com. hp
    8/28/2004 19:08:40 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 19:08:40 PM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 19:08:38 PM Update Error connecting to server www.nod32.com. hp
    8/28/2004 19:08:36 PM Update Error connecting to server u2a.eset.com. hp
    8/28/2004 19:08:33 PM Update Error connecting to server u3.eset.com. hp
    8/28/2004 19:08:32 PM Update Error connecting to server u4.eset.com. hp
    8/28/2004 15:04:43 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 15:04:42 PM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 15:04:40 PM Update Error connecting to server www.nod32.com. hp
    8/28/2004 15:04:38 PM Update Error connecting to server u3.eset.com. hp
    8/28/2004 15:04:36 PM Update Error connecting to server u4.eset.com. hp
    8/28/2004 15:04:35 PM Update Error connecting to server u2a.eset.com. hp
    8/28/2004 12:44:38 PM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 12:44:38 PM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 12:44:35 PM Update Error connecting to server www.nod32.com. hp
    8/28/2004 12:44:33 PM Update Error connecting to server u4.eset.com. hp
    8/28/2004 12:44:31 PM Update Error connecting to server u2a.eset.com. hp
    8/28/2004 12:44:31 PM Update Error connecting to server u3.eset.com. hp
    8/28/2004 9:43:32 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 9:43:32 AM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 9:43:30 AM Update Error connecting to server www.nod32.com. hp
    8/28/2004 9:43:29 AM Update Error connecting to server u4.eset.com. hp
    8/28/2004 9:43:27 AM Update Error connecting to server u3.eset.com. hp
    8/28/2004 9:43:26 AM Update Error connecting to server u2a.eset.com. hp
    8/28/2004 8:37:05 AM Kernel The virus signature database has been updated successfully to version 1.852 (2004082:cool:. hp
    8/28/2004 8:27:37 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 8:27:36 AM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 8:27:34 AM Update Error connecting to server www.nod32.com. hp
    8/28/2004 8:27:31 AM Update Error connecting to server u4.eset.com. hp
    8/28/2004 8:27:29 AM Update Error connecting to server u3.eset.com. hp
    8/28/2004 8:27:28 AM Update Error connecting to server u2a.eset.com. hp
    8/28/2004 0:01:36 AM Update Function: gethostbyname, parameters: , return value: 11001 hp
    8/28/2004 0:01:36 AM Update Update attempt failed (Server connection failure.) hp
    8/28/2004 0:01:33 AM Update Error connecting to server www.nod32.com. hp
    8/28/2004 0:01:31 AM Update Error connecting to server www.nod32.com. hp
    8/28/2004 0:01:28 AM Update Error connecting to server www.esetsoftware.com. hp
    8/28/2004 0:01:28 AM Update Error connecting to server www.eset.sk. hp
     
  16. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    VaMPiRiC_CRoW´: Dá-te erro utilizando o Proxy.
     
  17. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Translate: Gives you error using the Proxy.
    My reply: Very rarely ...

    Only for Angelo: Desculpa pela tradução, mas é melhor falar só em inglês para não have queixas ;)
     
  18. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    Rarely is normal. Maybe servers are down. As long as you update hourly...
     
  19. rdsu

    rdsu Registered Member

    Joined:
    Jun 28, 2003
    Posts:
    4,456
    Yep...
     
  20. Howard

    Howard Registered Member

    Joined:
    Sep 3, 2004
    Posts:
    313
    Location:
    Wales, UK
    Do you mean like this?

    03/09/2004 19:16:53 Update Update attempt failed (File not found.)
    03/09/2004 18:16:51 Update Update attempt failed (File not found.)
    03/09/2004 17:16:51 Update Update attempt failed (File not found.)
    03/09/2004 16:16:51 Update Update attempt failed (File not found.)

    Last successful update:

    02/09/2004 00:16:17 Kernel The virus signature database has been updated successfully to version 1.858 (20040901).


    :mad:


    Howard
     
  21. Howard

    Howard Registered Member

    Joined:
    Sep 3, 2004
    Posts:
    313
    Location:
    Wales, UK
    Discovered the update problem was at my end:

    Sep 03 21:17:48 Privoxy(03752) Request: u4.eset.com/download/engine/advheur0.nup crunch!

    Privoxy didn't take kindly to the adv in advheur0.nup

    Disabling Privoxy allowed update to proceed. Have disabled Proxy server configuration in automatic updates (it should never been enabled).

    Phew!

    Howard
     
  22. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Good to see Howard, thanks for informing us...

    Cheers :D
     
  23. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    Yes, it's good to see it's not always NOD32 fault :)
    But some people still can't update, and, what's worst, probably they don't know it, because they install, configure, and forget, and this makes me wonder what's different in NOD32 update from other software?
    For years I had McAfee. Every week I downloaded the huge 20MB CommonUpdater with a FTP Client. No problem.
    My oldest son was a Norton fan before he switched to NOD32. He never failed an update.
    And Ad-Awares, and TrojanHunters, all updating without a single issue. What's different with NOD?
    I accept having problems with other applications because of the powerfull AH not allowing Windows Sockets applications to "infect" my machine, but anti-virus updates? I wouldn't mind to have to schedule downloading a zip file from an ESET's FTP site, on my firends computers, waiting for ESET to fix this.
     
  24. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    It seems to come down to specific ISP's, here in Australia Optus was the culprit, from what I remember, something to do with a proxy?

    Cheers :D
     
  25. angelo_lopes

    angelo_lopes Registered Member

    Joined:
    Mar 6, 2004
    Posts:
    145
    Location:
    Porto, Portugal
    I don't say the culprits are not the IPS, but only for NOD32, Blackspear? Have you ever heard about people claiming to have problems updating Mcafee, KAV, Norton, Ad-Aware, pcAnywhere?
     
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