Download problems in active mode

Discussion in 'ESET Smart Security' started by papa33600, Feb 10, 2008.

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  1. papa33600

    papa33600 Registered Member

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    Hi,

    when browser mode is set to active, I have troubles while trying to download
    from some specific sites (browser hangs, firefox or opera).

    I give you an example : I can't download this for instance :

    http://www.nettle.us/quickpar/QuickPar-0.9.1.0.exe

    Anyone else got these problems?
    Thanks,
    papa
     
  2. Bubba

    Bubba Updates Team

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    As you may know, selecting active mode will take longer to process compared to passive mode.

    In the case of this particular file, regardless if active or passive mode is selected, it still takes approximately 1 minute for ekrn to complete it's process. Once it gets to the uninst.exe file, it spends it's most time. That's with only Options > Signatures selected, no Heuristics\Advanced Heuristics selected. Task manager will also show not responding during this time but that is not a good indicator since it eventually does respond once ekrn is thru.

    Why, I have no clue :doubt:

     
  3. stueycaster

    stueycaster Registered Member

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    There is something wrong with that downloader. I don't have Active mode set and it still gave me fits when I tried it. Then I found I already have that version of Quickpar. I should have checked first. Oh well, at least I got to try the link for this thread.
     
  4. papa33600

    papa33600 Registered Member

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    Well, if I disable active mode, then the download starts right away.
     
  5. Bubba

    Bubba Updates Team

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    True but does it complete the download in just a matter of seconds on your end given that the file size is only 490 KB ?
     
  6. stueycaster

    stueycaster Registered Member

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    I just tried to download that thing from the Quickpar site and it locked up my browser again. Stay away from that downloader.
     
  7. papa33600

    papa33600 Registered Member

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    Oops...you're right Bubba, so the culprit is not active mode.
    But still I have to say that I have no problem with downloading that file with another antivirus software. So ESS might be the culprit.
     
  8. Bubba

    Bubba Updates Team

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    Since I'm using EAV, I'll rephrase that by saying ESS and EAV both struggle when analyzing that particular file.

    Bubba
     
  9. stueycaster

    stueycaster Registered Member

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    I tried it on my wife's computer (EAV). With Firefox or with Internet Explorer it reaches a certain point where it locks up the browser.
     
  10. papa33600

    papa33600 Registered Member

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    just re-tried with every options on (active mode and so) and then could download the file slowly but complete.
     
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