Discussion in 'ESET Smart Security' started by snowbound, Jul 20, 2011.
I received my username and password for the trial via email but no download link.
Would this site perhaps help:
PS: I see that that KB article has been "last revised" on 19 July 2011
i tried entering un and pw on that page before but no luck. Strange how the link wasn't included in the email.
All the necessary information you require follows:How to Download and Install ESET Smart Security. Download links inside
Please advise how it goes.
It could be that your un and pw are not yet "propagated" into the Eset database.
I hope that someone from Eset will jump in very quickly to help you.
Nope, as i posted the download links on that page will not except my un or pw.
Trial must use a different download site i guess. I sent a ticket.
Have you tried the direct download link here from Eset download site: http://www.eset.com/us/download , and instead of copy and paste your username and password, try to write it in manually. There was a link above the subject in Eset database it might be useful, I hope : http://kb.eset.com/esetkb/index?pag...earch&viewlocale=en_US&searchid=1311253551017
Best Regards and have a nice day
Yes i have. It's a trial key and no matter how i insert it, it won't work. If i purchased it outright and went to that site i'm almost sure there would be no issues.
It's a new comp with inferior malware protection imo so i'm anxious to get something better installed.
Much obliged for all the help though.
Could you please PM me your username so that I can test your license myself ?
No need. Eset sent me the download link.
out of interest snowbound - how long did it take? Or - was the email trapped in spam purgatory?
Just a couple of hrs. Impressive.
All is well that ends well and you now have some superior protection.
Trying to install Eset Smart Security 4 Trial version. But the user id & pw dont seem to work.
Get an error link. Can someone help pls. I'm migrating from a competitor AV app & need to get this working quickly. Will try out before buying a paid version. tx.
At the top of the trial download page is a notice that you must uninstall your existing antivirus. Have you done that?
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