Don't undestand ESS Scan log

Discussion in 'ESET Smart Security' started by camelia, Feb 19, 2013.

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  1. camelia

    camelia Registered Member

    Joined:
    Nov 4, 2011
    Posts:
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    Location:
    Mexico City
    Hi,

    2 days ago I started getting the following report, when I scan from virus.
    A) I don't understand these messages o_O
    B) I don't know how to fix them :mad:
    C) MBAM doesn't report any issue :rolleyes:

    Can someone please help? :-*
    Windows XP Home Edition SP3, ESS V. 4.2, MBAM, SBIE

    TIA
    Cam

    Scan Log
    Version of virus signature database: 8024 (20130218 )
    Date: 2/18/2013 Time: 6:12:02 PM
    Scanned disks, folders and files: Operating memory;C:\Boot sector;C:\;E:\Boot sector;E:\;F:\Boot sector;F:\;G:\Boot sector;G:\
    MBR sector of the 0. physical disk - error reading
    Active boot sector of the 0. physical disk - error reading
    C:\pagefile.sys - error opening [4]
    MBR sector of the 0. physical disk - error reading
    Active boot sector of the 0. physical disk - error reading
    MBR sector of the 0. physical disk - error reading
    Active boot sector of the 0. physical disk - error reading
    MBR sector of the 0. physical disk - error reading
    Active boot sector of the 0. physical disk - error reading
    G:\ - error opening [4]
    Number of scanned objects: 26261
    Number of threats found: 0
    Time of completion: 6:12:07 PM Total scanning time: 5 sec (00:00:05)

    Notes:
    [4] Object cannot be opened. It may be in use by another application or operating system.

    01ess_error.JPG


    My Partitions:

    03ess_error.JPG
     
  2. Cudni

    Cudni Global Moderator

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    There is nothing to fix your end I don't think. Are you able to update to the latest version?
     
  3. dwomack

    dwomack Eset Staff Account

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  4. camelia

    camelia Registered Member

    Joined:
    Nov 4, 2011
    Posts:
    131
    Location:
    Mexico City
    Yes, I am able to update to the latest version, Thanks Cudni :-*

    Ok, I read the ESET KB Article :-*

    I still don't undestand why ESS V. 4.2.x reports the error reading and the latest version doesn't

    Questions
    A) maybe my HDD is dying? (physical disk - error reading)
    B) 0. physical disk is C:\ or E:\?

    TIA
    Came

    ESS V. 6.0

    Scan Log
    Version of virus signature database: 8028 (20130219)
    Date: 2/19/2013 Time: 5:23:56 PM
    Scanned disks, folders and files: Operating memory;C:\Boot sector;E:\Boot sector;C:\;E:\
    C:\pagefile.sys - error opening [4]
    Number of scanned objects: 70455
    Number of threats found: 0
    Time of completion: 5:34:03 PM Total scanning time: 607 sec (00:10:07)

    Notes:
    [4] Object cannot be opened. It may be in use by another application or operating system.

    04ess_error.JPG
     
    Last edited: Feb 19, 2013
  5. Cudni

    Cudni Global Moderator

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    check windows event viewer for errors on the disk and or run chkdsk command to check. Although I don't think hd is going bad it does not hurt to check.
     
  6. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,376
    We assume this issue concerned a temporary glitch which resulted in this error even if boot sectors were scanned fine. Please update to the latest signature database.
     
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