Don't now why I am running out of space.

Discussion in 'Acronis True Image Product Line' started by eliotrtow, Sep 8, 2008.

Thread Status:
Not open for further replies.
  1. eliotrtow

    eliotrtow Registered Member

    Joined:
    Feb 10, 2006
    Posts:
    16
    Hi all - I would be surprised if this has not been answered yet somewhere. but I have not found it. I am also surprised I even have this issue.

    As simply a possible:
    I have a 300 GB USB drive divided into 2 primary partitions:
    J drive 200 GB
    T drive 100 GB

    I created a task to backup only the T drive (100 GB) to a 250 GB USB drive. Backup options include My Computer, Disks & partitions. However, TI is, I think, trying to backup the full 300 GB physical drive. I am guessing that's the case since I always run out of space. It always stops with "Operation stopped - disk is full"

    There must be options I am not using that would make this work. Do I need to make one or both a logical drive instead of a primary partition? Or are there options within TI to fix this?

    I probably could tinker away and figure out something, but any shortcuts to the goal would be greatly appreciated.

    Thanks!

    Eliot
     
  2. DwnNdrty

    DwnNdrty Registered Member

    Joined:
    Mar 28, 2007
    Posts:
    3,335
    Location:
    Florida - USA
    If the task ran twice before then the third time it is likely to find the drive full - depending on the used space on the 100.
     
  3. bodgy

    bodgy Registered Member

    Joined:
    Sep 22, 2005
    Posts:
    2,387
    Location:
    Qld.
    Are you making complete images only, or is it supposed to be making subsequent incremental or differential images?


    Colin
     
  4. eliotrtow

    eliotrtow Registered Member

    Joined:
    Feb 10, 2006
    Posts:
    16
    HI - Thanks for responses. I am backing up to a completely clean 250 GB disk. Happens to be my H drive, and windows explorer shows 232 GB size, 232 GB free. When I created the task, I chose My Computer, Disks & just partition T. So it is just an initial full backup - no second run.

    I will worry about differential backups after I get this initial one resolved. Just FYI, I am successfully running several other full & differential backup tasks.

    Again thanks forgiving it some thought. A bit of a puzzler to me.

    Eliot
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello eliotrtow,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    Please make sure you use the latest build (8101) of Acronis True Image 11 Home. To get access to updates you should first register your software.

    If the latest build doesn't solve the problem, please download the latest version of Acronis drivers and install it with disabled logging.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    - Reinstall Acronis drivers with enabled logging;
    - Reproduce the issue and collect the log file without closing any application windows (including the error message windows if there are any). The log file will be created at C:\ . The name of the log file will be snapapi [date-time].log

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. To expedite the resolution we recommend you to use our Live Chat service after that. We will do our best to investigate the problem and provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  6. shieber

    shieber Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    3,710
    TI only backups up the sectors in use, not counting the page/hibernation files, which are recreated by Windows when you boot up in windows. So the backup should be no larger than the amunt of space in use on the source drive, usually less due to file compression.

    IF you backup file is larger than the used space on the source drive, that would be a very intersting problem that I haven'theard mentioned before. Are you doing sector-by sector backups?
     
Thread Status:
Not open for further replies.