Does T.I. support Silicon Image SIL0680 chipset?

Discussion in 'Acronis True Image Product Line' started by starfire, Sep 27, 2005.

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  1. starfire

    starfire Registered Member

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    Sep 27, 2005
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    Hello All,

    I have an PCI IDE ATA RAID Controller card with Silicon Image SIL0680 chipset.

    Does anyone know if T.I. supports this and will recognise a RAID0 stripe when booted from the recovery disc?

    I've searched the forum but can't find the answer.

    Thanks!
     
  2. starfire

    starfire Registered Member

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    Sep 27, 2005
    Posts:
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    Ok it appears it doesn't, I boot from the rescue CD and it shows my two drives that are in a RAID0 stripe rather than showing them as a single drive.

    Acronis, is it possible to add drivers for my RAID card to the Acronis rescue CD and if so, how?

    Thanks!
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello starfire,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept my apologies for the delay with the response.

    Yes, it is possible, but the support for this particular hardware will be implemented in the next builds of Acronis True Image 9.0.

    Could you please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post?

    Please also create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Send all the collected files and information to support@acronis.com along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
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