Does Phone Support Exist?

Discussion in 'Acronis True Image Product Line' started by carlll, Jul 19, 2006.

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  1. carlll

    carlll Registered Member

    Joined:
    Jul 18, 2006
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    I purchased a support contract for True Image Enterprise, but I've been unable to find any way to actually contact support.

    Is there an actual support telephone number, or does the support contract actually do anything?

    Thanks;

    =carlll
     
  2. Howard Kaikow

    Howard Kaikow Registered Member

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    Apr 10, 2005
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    See http://www.acronis.com/enterprise/sales/amps/.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello carlll,

    Thank you for choosing Acronis Disk Backup Software.

    I am sorry for the delayed response.

    I believe you are talking about Acronis Maintenance and Priority Support. If so please note that after purchase you should receive a confirmation e-mail with the Acronis Maintenance and Priority Support License key and also the phone number of Acronis Support Team. If you have not received this e-mail then please submit a request for technical support and attach the e-mail address which you used to make a purchase. They will assist you.

    Thank you.
    --
    Aleksandr Isakov
     
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