I see a number of posts on this forum relating to restore problems. I have tried True image on 2 seperate machines now and have decided that it is not safe enough to use as a reliable support tool. Having followed the available instrutions for creating an image, on both machines when the images were restored there were error messages referring to a missing NTLDR. On one machine (a laptop) there is not a floppy disc so importing the files from another pc was difficult, and on the second machine having copied in the files a new error message appeared saying that a file (hal.dll) was missing or corrupt. I then tried windows repair console and got the same error messages. In both cases the only way to recover from the problem was to re-format the drives and re-install windows. On both machines there were no complicated configurations (single discs with only Windows XP SP2 installed) and the images were created to external media from which the rescue disc was used to restore them. Other imaging packages have not created such problems working 'out of the box', so why does TI?