disk S-ATA || problem

Discussion in 'Acronis True Image Product Line' started by linear, May 16, 2005.

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  1. linear

    linear Guest

    J have 50 pc client and j buy acronis true image 8.0 to test the product
    before to buy it for all.
    All pc have 1 S-ATA || 250gb, AMD 64 bit , XP PRO.
    the create image is ok, the verify is ok.
    when j boot with the CD acronis boot rescue, appear the menu, but don't see
    the disk.
    j did the Acronis Startup Recovery Manager, but when j press F11 key j have
    "MBR error 3".
    thanks for the support
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello linear,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please tell me the full model name of the HDD controller your drive is connected to PC?

    Thank you.
    --
    Irina Shirokova
     
  3. linear

    linear Guest

    the HDD model is "hitachi S-ata2 250gb 150 7200".

    the controller HDD is :
    Vendor ID: 10DE
    Device ID: 0054
    SubSystem ID: B0031458
    Reversion : A3
    Description: NVIDIA CK804 ADMA Controller (v2.7)
    Driver Ver: 5.10.2600.464
    Driver Date: 9-2-2004
    Driver Provider: NVIDIA Corporation
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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  5. linear

    linear Guest

    j have activaite Acronis Startup Recovery Manager, because the CD acronis boot rescue have the known problem.
    When j press F11 j got "MBR error 3" and start the normal XP PRO.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello linear,

    Please send the letter to support@acronis.com. We will investigate the problem and help you with the solution. If you do not receive any response from Acronis Support Team within 48 hours please let me know your Acronis Request # which will be sent to you in autoreply.

    Thank you.
    --
    Irina Shitokova
     
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