disk S-ATA || problem

J have 50 pc client and j buy acronis true image 8.0 to test the product
before to buy it for all.
All pc have 1 S-ATA || 250gb, AMD 64 bit , XP PRO.
the create image is ok, the verify is ok.
when j boot with the CD acronis boot rescue, appear the menu, but don't see
the disk.
j did the Acronis Startup Recovery Manager, but when j press F11 key j have
"MBR error 3".
thanks for the support

 

Hello linear,

Thank you for choosing Acronis Disk Backup Software.

Could you please tell me the full model name of the HDD controller your drive is connected to PC?

Thank you.
--
Irina Shirokova

 

the HDD model is "hitachi S-ata2 250gb 150 7200".

the controller HDD is :
Vendor ID: 10DE
Device ID: 0054
SubSystem ID: B0031458
Reversion : A3
Description: NVIDIA CK804 ADMA Controller (v2.7)
Driver Ver: 5.10.2600.464
Driver Date: 9-2-2004
Driver Provider: NVIDIA Corporation

 

Hello linear,

Could you please re-activaite Acronis Startup Recovery Manager, then if the problem remains please create Acronis Report (see https://www.wilderssecurity.com/showthread.php?t=55317) and send to support@acronis.com along with the link to this thread.

Thank you.
--
Irina Shirokova

 

j have activaite Acronis Startup Recovery Manager, because the CD acronis boot rescue have the known problem.
When j press F11 j got "MBR error 3" and start the normal XP PRO.

 

Hello linear,

Please send the letter to support@acronis.com. We will investigate the problem and help you with the solution. If you do not receive any response from Acronis Support Team within 48 hours please let me know your Acronis Request # which will be sent to you in autoreply.

Thank you.
--
Irina Shitokova