Disk Director Suite Ruined My Computer

Discussion in 'Acronis Disk Director Suite' started by thenoser, Oct 1, 2005.

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  1. thenoser

    thenoser Registered Member

    Joined:
    Aug 5, 2005
    Posts:
    5
    i installed this on a win 98 se machine to resize a partition that was down to 100 mb. i resized the c: drive, taking 1 gb from two other partitions on the hard drive. after rebooting the machine i get many error messages saying that drivers are corrupt and cannot be loaded (video driver, anti virus and others). when i try to launch dds, an error message says that the file is corrupt and cannot be run. i tried to uninstall (via control panel) the program to try and reinstall, but i get error messages and the uninstall fails. the partition was resized, but the available space is still only 100 mb. the computer is now unusable since any program i try to launch gives error messages saying that files are corrupt. i tried launching in safe mode with the same results. is there any way to fix this without wiping the hard drive?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello thenoser,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Could you please do the following?

    - Download the Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk along with the link to this thread from the web-site to Acronis Customer Service.

    This allow us to investigate the problem and help you with the solution.

    Thank you.
    ---
    Irina Shirokova
     
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