Disk Director Suite 9/533 Media Builder error burning CD

Discussion in 'Acronis Disk Director Suite' started by phil_a, Mar 16, 2005.

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  1. phil_a

    phil_a Registered Member

    Joined:
    Jan 31, 2005
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    *Disk Director Suite 9/533 Media Builder*

    I wish to make a bootable CD. I have 3 CD drives in my machine, 2 of which can burn CDs. I can successfully build a 6 set of floppy disks.

    When I select either of the CD burners I get this error from Disk Builder:

    "Error burning bootable CD-R/CD-RW"

    The burners both work fine with Nero.

    What might the problem be?

    Phil
     
  2. phil_a

    phil_a Registered Member

    Joined:
    Jan 31, 2005
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    Just tried build 534. Exactly the same error.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello phil_a,

    Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/homecomputing/products/diskdirector/).

    We are really sorry for the inconveniences.

    Please uncheck the "Enable Cd recording on this drive" box in the "Recording" tab (to get to this tab please right click on the CD-drive in "My computer" and choose "Properties").

    If this does not help, please try the following workaround.

    - Eject any disc from the burner prior to starting the program;
    - Proceed until the program asks for a disc;
    - Insert a disc and then click the OK button to close the tray automatically.

    Also please try to boot Windows in Safe mode (press F8 button when Windows starts up and choose boot into Safe mode) and burn the CD after that.

    Thank you.
    --
    Ilya Toytman
     
  4. akrivor

    akrivor Guest

    I just had the same problem getting error messages
    regarding of being not able to burn on CDR.
    When I unchecked the box for ENABLE CD RECORDING
    in RECORDING section under PROPERTIES for device you are using everything worked fine. Thank you Ilya for a helpful advice. Using build 534 for DDS9.
     
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