disk director 10/ WinDVD clash

Discussion in 'Acronis Disk Director Suite' started by Balsall, Apr 25, 2006.

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  1. Balsall

    Balsall Registered Member

    Apr 25, 2006
    When I uninstall Disk Director 10 through the Control Panel in Windows ME, WinDVD stops working: it opens as usual but then comes up with an error message saying no CD/DVD device can be found. In Windows Explorer the DVD drive can see the DVD and list its contents. Reinstalling DD10 gets WiDVD working again, strangely.
    Can anyone help?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Balsall,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please accept our apologies for the delay with the response.

    Please create Windows System Information as it is described in Acronis Help Post.

    Please create an account, then log in and submit a request for technical support. Attach the collected information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
  3. NewScience

    NewScience Registered Member

    Apr 19, 2006
    Hamburg, NY
    I have WinDVD also. I've noticed that the .dat files associated application is set to WinDVD. WinDVD seems to also use the .dat extension.

    After uninstalling Disk Director, see what happens to the assocation to .dat.

    If you're familiar with the registry should look like this (depending on your paths):

    Windows Registry Editor Version 5.00


    @="InterVideo Media File"
    @="E:\\Program Files\\InterVideo\\DVD7\\WinDVD.exe,1"
    @="\"E:\\Program Files\\InterVideo\\DVD7\\WinDVD.exe\" %1"
    @="&Play in WinDVD"
    @="\"E:\\Program Files\\InterVideo\\DVD7\\WinDVD.exe\" %1"

    Check these after install and after uninstall.

    Easiest is first to check the icon in Windows Explorer on a .dat file.
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