Hello all, hope someone can help with my problem. I just purchased and downloaded latest version of Acronis Disk Director 10 yesterday and have had some problems with it. I have created the Boot Media CD and when I use it to boot up on my Asus M50SV-A1 laptop it loads up, I select the full Director suite and it says that no hard drives are detected. What's going on with that? The hard drive is installed in the laptop and working 100% fine. I tried making a 2nd Bootable Media CD to make sure the burn was okay. The 2nd Boot disc does the same thing. Does not recognize that a hard drive exists in the laptop! I emailed Acronis tech support, but they take a long time to respond. Hope someone here knows the answer. Also, before I tried to boot from the CD, I attempted to merge two partiions on my C: drive. I selected the C: partition and said to merge the F: partition on the same drive. The software just sat there saying "...analysing C: disk..." for a long while... then ultimately throws an error message saying an error has occurred and it cannot continue. The message also says that they will send a fix when they get one for this problem...! what the? My main concern is that the bootable software does not recognize a C: drive is installed (when it is). This a terrible bug. How can one work on the hard drive if it does not even show up. Hope there is a simple answer to this. edit: Oh, if it helps, the hard drive is a 200GB, 7200RPM Seagate Momentus 7200.2 drive. It is loaded with Windows Vista Home Premium OS in about a 97GB C: primary boot partition. There was a D: partition with some recovery data info. I resized that D: partition down sizing it to 1.52GB and then I reallocated the left over space to a new F: partition which is now blank. My goal was to merge this recovered F: drive space with the C: drive to create one big C: drive. As stated above the attempt to merge the two partitions here, fails. I tried many times running Disk Director inside Windows Vista. ( I solved this by later deleting the F: partition and then just resizing the C: drive to larger size taking up the extra freed space. However the Boot disk not recognizing any drives is a big problem still!