HI!!! I'm an OEM system builder and consultant for home PC users (work at home professionals with no technical knowledge but have critical applications and data on their systems) and have a set of regular customers who have had several 'disasters' where either Windows has crashed or the hard drive has crashed and I want to develop an easy to setup and maintain a backup/restore system for them so they can get up and running quickly after a crash. Here's what I've developed so far: Equipment needed: -External hard drive enclosure (USB) with an exact hard drive that is in desktop or laptop (can be larger capacity but must be at least the same) -Acronis True Image software Strategy: -Install Acronis True Image on to desktop/laptop -Connect the enclosure with the hard drive to desktop/laptop -Run 'Clone' to external drive -Periodically run 'Differential' backup against the clone -Burn the differential onto CD/DVD until it is too big for the CD/DVD -Run new clone to the external drive -Begin 'differentials' again If there is a hard disk crash, replace the crashed hard drive with the clone in the external drive then restore the differential to that drive, then. get a replacement hard drive for the external and start the process again: (Run Clone to the external drive,etc.) Will this work?? (I'm open to all suggestions/ alternatives) Thanks!!!