Disable Prevx for TurboTax EasyStep to work

Discussion in 'Prevx Releases' started by chilly1, Apr 11, 2011.

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  1. chilly1

    chilly1 Registered Member

    Joined:
    Apr 11, 2011
    Posts:
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    My Prevx v3.05.220 conflicts with TurboTax and prevents me from running EasyStep. Disabling Prevx allows me to use EasyStep.
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
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    Location:
    Ontario, Canada
    Welcome chilly1 to the Official Prevx Support Forum!

    Can you please do a system scan by clicking "Scan Now" on the front screen of Prevx 3.0 and then save the scan log by clicking on Tools - Save Scan Results. Then, please send the scan log by e-mail at report@prevxresearch.com and they will fix it at there end!

    HTH,

    TH ;)
     
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