DiamondCS Members Area not working

Discussion in 'ProcessGuard' started by HJThis, Nov 15, 2004.

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  1. HJThis

    HJThis Registered Member

    Joined:
    Nov 15, 2004
    Posts:
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    Hello,To all

    Could someone here please help me with this problem i am having
    i am trying to update all the software on my pops puter but the only
    item that i am having a problem with is this Process Guard each time

    i try to login at the Members Area all that comes up is a page for
    TDS-3 so how can i download this software for my pops please
    any help at all

    Thank you
     
  2. Pilli

    Pilli Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    6,217
    Location:
    Hampshire UK
    Hi HJThis, Try this link, http://www.diamondcs.com.au/processguard/ for the free version. If your Father has not bought ProcessGuard then you cannot access PG through the members area.

    Note: If you are using the latest version of IE you need to watch for a message bar asking if you are sure you want to allow the download - Top leftish if I remember sorrectly. You might also try putting the URL above into your trusted zone Non HTTPS.

    HTH Pilli
     
  3. HJThis

    HJThis Registered Member

    Joined:
    Nov 15, 2004
    Posts:
    3
    Hello,Pilli

    Yes my pops bought ProcessGuard sometime back i am
    trying to find all of his files not going to well but he did
    have something out in the open called Procguard.pkf

    i keep trying to open this file hoping it will have some
    type of info in side but it's a no go help please

    Thank you
     
  4. Pilli

    Pilli Registered Member

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    Feb 13, 2002
    Posts:
    6,217
    Location:
    Hampshire UK
    HJThis, Your best bet will probably be to drop an email to support@diamondcs.com.au With your Father's email and purchase details just in case there has been a mix up somewhere, usually as you buy products they are added to your member area, sometimes this can go awry if the two products were bought via two different email accounts.

    HTH Pilli
     
  5. HJThis

    HJThis Registered Member

    Joined:
    Nov 15, 2004
    Posts:
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    Hi.Pilli

    Well good news on my end i now have PG 3.5
    for dad it's just the way he has all his files all
    over the place i have no idea how he did it
    but that was my pops

    Thank you :D
     
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