Determining my NOD32 Version #

Discussion in 'NOD32 version 2 Forum' started by ArchAngel_8, Jan 4, 2004.

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  1. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hi... I have been running a trial version of NOD32 for the last two weeks. I just recieved my licience /purchase code and I was wondering where I could find the version # ?? Also I put in the user ID and pass word sent to me and attempted to update my trial version and I the update section says "inactive" at the top.. does that mean i put in the password incorrectally? :rolleyes:
     
    ArchAngel_8, Jan 4, 2004
    #1
  2. snowbound

    snowbound Retired Moderator

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    Hi ArchAngel_8 :)

    Is this what your looking for?
     

    Attached Files:

    snowbound, Jan 4, 2004
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  3. snowbound

    snowbound Retired Moderator

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    Yes i think u must have put password in incorrectly.

    Seems to me this happened when i first attempted to get my paid version.






    snowbound
     
    snowbound, Jan 4, 2004
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  4. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hey snowbound... Thanks for the screen shot.... ;) Maybe you could help me with one other thing..? when I go into set up and put in my username/pass and hit ok.. is there any way to tell if it was accepted? as I said in my previous post.. when I try to update it says "inactive".. any ideas what I (most likely..lol) have done wrong? :rolleyes:
     
    ArchAngel_8, Jan 4, 2004
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  5. ArchAngel_8

    ArchAngel_8 Registered Member

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    See... I even missed your second post.. :rolleyes: I am confused about one character of the password. 0 or O...?
     
    ArchAngel_8, Jan 4, 2004
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  6. snowbound

    snowbound Retired Moderator

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    O ;)
     
    snowbound, Jan 4, 2004
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  7. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hey.. snowbound... if it says "inactive" does that mean that it has not taken my info? Maybe I need to restart my computer?
     
    ArchAngel_8, Jan 4, 2004
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  8. snowbound

    snowbound Retired Moderator

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    Something is definitely wrong. Are u sure u entered your info correctly?
    I never seen this "inactive" when i purchased mine.

    I don't know if a restart will do any good but hey, give it a shot.




    snowbound
     
    snowbound, Jan 4, 2004
    #8
  9. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    Did you remove the trial version and downloaded/installed the commercial version?

    regards.

    paul
     
    Paul Wilders, Jan 4, 2004
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  10. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hi Paul.. No the email I recieved stated that if I had the most recent version(I do) then I should just enter my info... Do You feel that uninstalling and reinstalling would help? I will try it! Can't hurt! Thanks for the help snowbound & Paul... :D wish me luck..lol
     
    ArchAngel_8, Jan 4, 2004
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  11. Paul Wilders

    Paul Wilders Administrator

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    I would recommend uninstalling the trial version, downloading the commercial version from Eset (you'll need your license info for that), and install the commercial version.

    regards.

    paul
     
    Paul Wilders, Jan 4, 2004
    #11
  12. snowbound

    snowbound Retired Moderator

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    That looks like the answer Paul :D

    I just went to eset FAQ and clean install is required.

    Couldn't remember if i did that or not when i purchased nod32. :doubt:





    snowbound
     
    snowbound, Jan 4, 2004
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  13. Paul Wilders

    Paul Wilders Administrator

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    snowbound,

    That's the usual procedure indeed. Now, let's wait 'n see if all works out well for ArchAngel ;)

    regards.

    paul
     
    Paul Wilders, Jan 4, 2004
    #13
  14. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hey...
    I uninstalled and tried to reinstall version 2.. althouth, when i attempted to do so the operation timed out attempting to contact sun.vido.sk.
    I then tried downloading version 1 which it let me do...... I did and tried to update to version 2...
    After a few seconds it stated that i could not conect to the server....
    I uninstalled version 1 and tried again to download version 2 and got the same timed out message.....
    I also tried another link to NOD32 and got the error message ...
    "connection refused when attempting to contact sun.vido.sk.
    Maybe I should wait until Monday and talk with customer support? I'm sure there is a "solvable" problem somewhere ..lol :rolleyes: But I have appriciated your help on this Sunday morning.... :D
     
    ArchAngel_8, Jan 4, 2004
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  15. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    What O/S are you using? Are you trying to download from www.nod32.com or from a different server/host?

    Let's try to sort this one out - as fast as possible ;)

    regards.

    paul
     
    Paul Wilders, Jan 4, 2004
    #15
  16. ArchAngel_8

    ArchAngel_8 Registered Member

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    Ok.. Paul.. Thanks
    XP Pro...
    the download site is - www.nod32.com/download/download.htm
     
    ArchAngel_8, Jan 4, 2004
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  17. Paul Wilders

    Paul Wilders Administrator

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    OK. Drop me an email with all the specs (a copy from Eset's email confirming your order included) and we'll take it from there.

    I'm going to grab a bite for the next say 3 hours - but I'll be back ;)

    regards.

    paul
     
    Paul Wilders, Jan 4, 2004
    #17
  18. ArchAngel_8

    ArchAngel_8 Registered Member

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    Paul I sent the email.. as I explained .. I work nights.. and i am schedualed to work again soon. o_O If I am not online, I apologize and please do not feel your assistance was not appriciated! ;)
     
    ArchAngel_8, Jan 4, 2004
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  19. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    Please check you email inbox ;)

    regards,

    paul
     
    Paul Wilders, Jan 4, 2004
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  20. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    Did you receive my email, and is all working now?

    regards.

    paul
     
    Paul Wilders, Jan 5, 2004
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  21. ArchAngel_8

    ArchAngel_8 Registered Member

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    Hi Paul.. I have been at work since 6pm yesterday... So I have not had a chance to get your email(I can only get it from my home computer's Mail client...) When I get Home at 9am(three hours from now) I will check it out. Hopfully I will get NOD32 downloaded so I'm not "Flying blind". But I do want to thank You and snowbound again for your help. I should also be getting my order/download info From DiamondCS regarding the Action Pack I purchased so, don't be surprised if you see me in any of the DiamondCS forums later today.. LOL :rolleyes:
     
    ArchAngel_8, Jan 5, 2004
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  22. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    I get the picture ;)

    As for:

    No need to - I've attached the software to the email ;)

    And of course you're welcome.

    regards.

    paul
     
    Paul Wilders, Jan 5, 2004
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  23. ArchAngel_8

    ArchAngel_8 Registered Member

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    :D :D :D :D :D :D
    Paul... the file You sent me worked like a charm...... It installed and took my user info without incident. I updated the definitions and everything is Cool! Thanks again for your help! :cool:
     
    ArchAngel_8, Jan 5, 2004
    #23
  24. Paul Wilders

    Paul Wilders Administrator

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    ArchAngel,

    My pleasure - glad to know it all worked out :cool:

    regards.

    paul
     
    Paul Wilders, Jan 5, 2004
    #24
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