Detection overrides

Discussion in 'Prevx Releases' started by CloneRanger, Jul 1, 2010.

Thread Status:
Not open for further replies.
  1. CloneRanger

    CloneRanger Registered Member

    Joined:
    Jan 4, 2006
    Posts:
    4,833
    I have a various nasties, in several locations, that Prevx correctly detects :thumb: When i click on them to remove future detection, i get prompted for file/folder location

    det.gif

    sel.gif

    Prevx already knows where these are, so the prompt for location shouldn't be required i would have thought ?
     
  2. mHazweiO

    mHazweiO Registered Member

    Joined:
    Jan 31, 2010
    Posts:
    21
    Location:
    Bavaria, Germany
    Hi CloneRanger,

    it seems to me that the suspicious application created some temporary files that were flagged malicious by PrevX and that didn't exist anymore when you tried to flag them as false positives.

    Regards,

    mHazweiO
     
  3. CloneRanger

    CloneRanger Registered Member

    Joined:
    Jan 4, 2006
    Posts:
    4,833
    @mHazweiO

    Hi

    These apps were NOT running, just static files in folders, so no tmp etc.

    I wasn't trying to flag them as false positives, as they are not FP's because thay are REAL nasties for tests etc, but instead exclude them from future detection.

    Thanks for trying to help ;)
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,012
    Location:
    Ontario, Canada
    Just add the Folder to the Detection Overrides to stop detection! As I do with my Nasties Folder. And if I remember correctly you are using the Facebook version maybe it's not possible to add to Detection Overrides? Joe will have to let us know!

    TH
     
  5. CloneRanger

    CloneRanger Registered Member

    Joined:
    Jan 4, 2006
    Posts:
    4,833
    @Triple Helix

    Hi, Dan the Man

    I have ;) The point i'm making is,

    Once i've clicked on the highlighted entry, as i did.

    Good memory :thumb:

    It is, i have ;)
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

    Joined:
    Nov 20, 2004
    Posts:
    12,012
    Location:
    Ontario, Canada
    That is to be expected to confirm that you want to Add to Overrides as we are not novice users but for a novice it's just to make sure that they want to that as it says in the window Use this Feature with Caution! And that's great that the Facebook version you can add files and folders to the Detection Overrides! :thumb:

    TH
     
    Last edited: Jul 1, 2010
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    We still do ask the user for input to choose the folder. Any amount of automation on this end generally results in user confusion unfortunately and we try to dissuade users from accidentally turning off Prevx's protection by adding overrides :D
     
  8. CloneRanger

    CloneRanger Registered Member

    Joined:
    Jan 4, 2006
    Posts:
    4,833
    @Triple Helix

    The thing is doesn't ask to confirm just asks where, when it already knows :p If it went straight to the file/folder and then asked to confirm it would be a Lot better, and Quicker, than having to scroll etc through stuff to get there :(

    Isn't it just :thumb:

    @PrevxHelp

    I understand your caution ;) but please see above re a Lot better, and Quicker etc :thumb:
     
Thread Status:
Not open for further replies.