Detected SPYware! System error #384

Discussion in 'adware, spyware & hijack cleaning' started by Sarah, Mar 15, 2004.

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  1. Sarah

    Sarah Guest

    Everytime I access the internet it directs me to C:\WINDOWS\secure.html and gives me the following message:
    +++++++++++++++++++++




    Detected SPYware! System error #384
    __________________________________________________________________________

    Your IP address is 68.185.254.173. Using this address a remote computer has gained anaccess to your computer and probably is collecting the information about the sites you've visited and the files contained in the folder Temporary Internet Files. Attention! Ask for help or install the software for deleting secret information about the sites you visited.

    __________________________________________________________________________

    Your computer is full of evidences!


    ISP of transmission: 254
    Your IP address: 68.185.254.173
    They know you're using: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Your computer is:
    Risk status for further investigation: VERY HIGH RISK




    To protect from the Spyware - click here
    To prevent information transmission - click here
    To delete the history of your activity, click here




    +++++++++++++++++++++++++
    ^_^yeaaa.... so I've run ad-aware, which didn't help at all, then I ran hijack in hope that any of you could help me. Thanks for any help you can give me!

    Here's my log:
    +++++++++++++++++++++++++



    Logfile of HijackThis v1.97.7
    Scan saved at 2:35:16 PM, on 3/15/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
    C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\USBMMKBD.EXE
    C:\WINDOWS\SYSTEM\HPHA1MON.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
    C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
    C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
    C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
    C:\WINDOWS\SYSTEM\KEYHOST.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\WINDOWS\REG32.EXE
    C:\WINDOWS\RunDLL.exe
    C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
    C:\PROGRAM FILES\VCOM\FIX-IT\MXTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\VCOM\POWERDESK\PDEXPLO.EXE
    C:\WINDOWS\TEMP\~~PDTEMP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/---/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?cxlow (obfuscated)
    F1 - win.ini: run=fntldr.exe
    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - (no file)
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - (no file)
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - (no file)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
    O4 - HKLM\..\Run: [USBMMKBD] usbmmkbd.exe
    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\Run: [HPHA1MON] C:\WINDOWS\SYSTEM\HPHA1MON.EXE
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\McUpdate.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
    O4 - HKLM\..\Run: [WinEssential] C:\WINDOWS\SYSTEM\KEYHOST.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [RCScheduleCheck] C:\PROGRAM FILES\VCOM\RECOVERY COMMANDER\RCSCHED.EXE -CHECK
    O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\FIX-IT\MEMCHECK.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
    O4 - Startup: Fix-It.lnk = C:\Program Files\VCOM\Fix-It\mxtask.exe
    O4 - Startup: Forget Me Not.lnk = C:\Program Files\Mindscape\AGSpirit\PMREMIND.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
    O16 - DPF: {76D90D08-EAB7-46D8-BF99-87445BF59E72} (SystemInfo Class) - http://directv.direcway.com/dwayready/dpcsysinfo.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cts.webex.com/client/latest/training/ieatgpc.cab
    O16 - DPF: ConferenceRoom Java Client - http://216.152.64.213:8000/java/cr.cab
    O16 - DPF: {869F3BBC-A812-4D13-A93B-7B3FC816DCD5} (McAfee.com Updater) - http://download.mcafee.com/molbin/clinic/virusscan/mcasupd.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,74/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37975.5665277778
    O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com/activex/src/KeyActivex.ocx
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O19 - User stylesheet: C:\WINDOWS\Web\tips.ini (file missing)
    O19 - User stylesheet: C:\WINDOWS\hh.htt (file missing) (HKLM)
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi Sarah,

    Before you start please unzip hijackthis.exe to a folder of it´s own. The program creates backups in the folder it is in. In a Temp folder they easily disappear.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/---/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?cxlow (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?cxlow (obfuscated)

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?cxlow (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?cxlow (obfuscated)
    F1 - win.ini: run=fntldr.exe
    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - (no file)
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - (no file)
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - (no file)

    O4 - HKLM\..\Run: [WinEssential] C:\WINDOWS\SYSTEM\KEYHOST.exe

    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe

    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -

    O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com/activex/src/KeyActivex.ocx

    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O19 - User stylesheet: C:\WINDOWS\Web\tips.ini (file missing)
    O19 - User stylesheet: C:\WINDOWS\hh.htt (file missing) (HKLM)

    Then download, unzip and run: CWShredder
    Use the Fix button and follow the instructions provided by the program.

    Then reboot and delete:
    C:\WINDOWS\secure.html
    C:\WINDOWS\SYSTEM\KEYHOST.exe
    C:\WINDOWS\reg32.exe

    Regards,

    Pieter
     
  3. Sarah

    Sarah Registered Member

    Joined:
    Mar 15, 2004
    Posts:
    2
    thanks so much!
     
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