Desktop Icons Freeze Up

Discussion in 'other software & services' started by LenC, Jan 8, 2011.

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  1. LenC

    LenC Registered Member

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    Location:
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    I have a problem with my desktop icons. They freeze up - if I click on them nothing happens. I can still run programs from my start menu or quick launch bar. On the desktop, the last icon I clicked on remains highlighted and I can't "unlighlight" it, or click on another icon. If I reboot the machine, everything will be fine for a day or so and then it happens again.

    I have a 3 year old HP laptop running Vista.

    Any thoughts as to what's causing this all of a sudden?
     
  2. TheKid7

    TheKid7 Registered Member

    Joined:
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    Posts:
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    Do you have the latest Windows Vista Service Pack installed?

    Has Windows Vista been fully updated with all of the Critical Updates?

    Windows Vista 32 bit or 64 bit?

    How much RAM is installed?

    I searched the web and found that lots of people are having similar issues.
     
  3. m00nbl00d

    m00nbl00d Registered Member

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    Posts:
    6,623
    You could try and see if any important system files have been corrupted. Open command line with Administrator rights (Start Menu - Find programs and files (Type cmd.exe, right-click it and choose "Run as administrator")

    Once cmd line is open, write the following:

    sfc /scannow (Then press Enter)

    This verification will take a few minutes. If any system files are corrupted, it will fix them (at least, it will try).

    Report back... :)
     
  4. Cudni

    Cudni Global Moderator

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    also, review event viewer logs for errors and warning as well as generate a systems health report
     
  5. LenC

    LenC Registered Member

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    Location:
    CT, USA
    I have Vista 32-bit fully updated. 2G of Ram

    I ran SFC - program reports it found and repaired corrupt files. It generated a huge log file (38 meg), which I don't know how to read or what I should be looking for.

    I checked event viewer - didn't see anything significant - but I will take a closer look.

    Lastly, a system health report gives me some items I don't understand...

    - A service is reported as having unexpected error code
    It is cyberlink task scheduler.
    Started: False
    STate: stopped
    exit code 1068


    - Security Center has not recorded AV product
    odd message because I do have Norton 2010 running and everything seems to be fine with it.


    - Security Center also reports UAC is disabled. That's true because I disabled it.


    That's about it. I think I'll wait to see if the problem reoccurs now that sfc has made some fixes.

    If anyone has any thoughts about the error messages, I'd like to hear them.

    Thanks everyone for some great advice. I'm not an expert by any means and didn't know where to even start. I learned about some very nice tools.
     
  6. LenC

    LenC Registered Member

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    Location:
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    It's happening again - back to the drawing board:mad:
     
  7. GlobalForce

    GlobalForce Regular Poster

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    Location:
    Garden State, USA
    Hi Len. Video card?
     
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