Dell Support and Spyware

Discussion in 'privacy general' started by Douglas, Nov 29, 2003.

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  1. Douglas

    Douglas Guest

    From Lockergnome http://channels.lockergnome.com/windows/

    Dell support evidently will not help with spyware problems:

    Regards,
    Douglas
     
  2. AplusWebMaster

    AplusWebMaster Registered Member

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    Hmmm...

    http://www.cnn.com/2003/TECH/biztech/11/24/dell.call.centers.ap/index.html
    November 26, 2003
    "...'They're extremely polite, but I call it sponge listening -- they just soak it in and say, 'I can understand why you're angry,' but nothing happens,' Kronk said. He added: "Every time I see a Dell commercial on TV, I just cringe. They make it sound so easy and it's been a nightmare..."
     
  3. AplusWebMaster

    AplusWebMaster Registered Member

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  4. Detox

    Detox Retired Moderator

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    Howdy A+!

    For some reason, when I click your link I get this URL instead

    http://support.dell.com/index.aspx
     
  5. Prince_Serendip

    Prince_Serendip Registered Member

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    ;) Could try disabling Automatic Redirection in the browser?? :D

    But then you'd probably just get a blank page. LOL

    The fact that they won't let you read their new policy is probably because they are reconsidering their position. I wonder if their stock has dropped?? Has anyone checked? ;)
     
  6. AplusWebMaster

    AplusWebMaster Registered Member

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    FYI...

    - Detox:
    'Got same on first attempt, but the "redirect" allowed me in to the URL sought after making a few preliminary selections regarding type of user and PC, i.e.: Home or Home based small business...'must be using some "cookie-magic" in there (my guess). ;)

    -
     
  7. Detox

    Detox Retired Moderator

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    hmm...

    Well, I guess I must admit that if I was engaging in such activities I wouldn't want to make it easy for anyone to read about it either :rolleyes:
     
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