For those not aware, Dell has been pre-installing MyWay Search Assistant software (spyware) on all new Dell pc's since Nov. 2004. It tracks web browsing habits (who knows what else?). I didn't believe it until I saw it on my original packing slip. Dell, heretofore, has been unwilling to facilitate removal, telling customers it was NOT spyware. Recently they were even telling people that called Tech Support for removal help there would be a hefty FEE for removal assistance!! Well, after many months they finally posted instructions for removal of this memory hog on their user forum! Either they were inundated with unhappy campers or someone threatened legal action! Instructions are at: http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=42328 They failed to mention the MyWay ActiveX control you'll also need to disable also via Internet Explorer's Tools, Manage add-ons. (I had done this ages ago when I saw it on my pc). I had been concerned about memory usage for 5 SVCHOST.EXE entries in my Task Manager lately and slower speed. The memory usage for those entries more than halved after doing the MyWay removal steps! And my DSL connection is surfing noticeably faster now!! Hope this will be useful to Dell users on the board. A mod might consider a sticky for these instructions, as they are so hard to obtain when you call Dell for help on this matter.