Just to confirm as per what *goodel's site and other's on this forum have said: Apparently, one cannot easily image (using either TI or Ghost) a new Dell laptop containing "hidden partitions" such as MediaDirect and expect these applications to function normally after restoring such an image?? This is because if they are truly "hidden" in the first place, then obviously neither Ti nor Ghost will see them, right? :-( bobcat: thx for some of your replies to another thread, in which you suggested to FIRST creat a backup TI or Ghost image of the WHOLE laptop before proceeding with any re-partitioning... just in case. Problem is as above, goodel implies that even Ghost and TI will not image those hidden partitions (even if one specifies to image everything) because as he says: "think about it... if they are hidden pertitions, then they are hidden from TI and Ghost as well!" Have you or anyone here had any experience to the contrary? regards, Rickk *http://www.goodells.net/dellrestore/mediadirect.htm The HPA-based MediaDirect partition creates special maintenance issues for users. Since utilities are unaware the HPA exists, using Symantec Ghost or Acronis True Image to backup your hard disk will fail to include the MD partition. If you replace your hard disk, cloning/copying utilities will fail to copy the HPA. They will see and copy only the area in red in Figure 1.