Dell latitude D630 not supported TIW9.1

Discussion in 'Acronis True Image Product Line' started by dcol, Aug 23, 2007.

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  1. dcol

    dcol Registered Member

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    The v3887 restore disk does not work for the new Dell Latitude D630. Needs a new disk driver. It hangs while doing the operation. Latest version Disk Director also doesn't work.

    How about an update guys. Haven't seen anything in a while.

    Dan
     
  2. dcol

    dcol Registered Member

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    I want to add that the network driver is still the Broadcom 57xx and the SATA uses an ICH8M controller. Don't think it is a network issue, because it hangs during startup before the GUI comes up. If I keep trying, it eventually gets to the GUI, sees the network OK, but then hangs as soon as I start the restore. Can't use safe mode because the image is on a network drive.
     
  3. dcol

    dcol Registered Member

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    Works using a BartPE CD.
    Hey Acronis, please keep up with the drivers.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello dcol,

    Thank you for choosing Acronis Remote Workstation Disk Backup Software.

    Please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
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