Dell Laptop - New Windows 7 64 bit SP1 Install Hangs

Discussion in 'other software & services' started by TheKid7, Sep 5, 2013.

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  1. TheKid7

    TheKid7 Registered Member

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    I did an install of Windows 7 Home Premium 64 Bit SP1 on a Dell Inspiron 1720 Laptop which had a non-booting Windows Vista Home Premium 64 Bit installed on it. I deleted all of the existing Dell hard drive partitions (using a bootable partition management software) before attempting to install Windows 7 Home Premium 64 Bit SP1.

    It was really strange. The installation of Windows 7 would periodically seem to stop for several minutes. Each time I would tap on the space bar a few times causing it to start again. A single tap on the space bar would not get it going again. The restart hangs until I press the space bar a few times and Windows hangs a couple of times before it finally get loaded. All hangs require pressing the space bar to get it going again. Once Windows 7 is loaded it seems to work fine. It does the same thing on Windows Shutdown. It does the same thing on a Windows 7 start.

    What do you make of this? Hardware issues? Any ideas on where to go from here?

    Note: No Windows updates have been performed and Windows 7 has not yet been connected to the Web.

    Thanks in Advance.
     
  2. Brian K

    Brian K Imaging Specialist

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    TheKid7,

    Any idea why Vista wasn't booting?
     
  3. TheKid7

    TheKid7 Registered Member

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    I was going to try to do a Restore from the Restore Partition but the Restore Menu entry was missing.

    I looked at the laptop a while back and started this Thread:

    https://www.wilderssecurity.com/showthread.php?t=349161

    The Laptop's Touchpad will not work. Could a Touchpad failure be contributing to the problem? I could not find a way in the BIOS to turn off the Touchpad. I am now using a USB Mouse.
     
  4. Brian K

    Brian K Imaging Specialist

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    Did you check the HD with the HD Manufacturer's diagnostic CD?

    F2 should get you into the Dell BIOS.
     
  5. TheKid7

    TheKid7 Registered Member

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    Yes. No problems were detected.

    I also had run Dell Diagnostics (before deleting the partitions) with no problems being detected.
    I looked around in the BIOS and did not see anything that appeared unusual. I could not find the Touchpad in the BIOS.

    Windows 7 does show one device with no drivers. I assume that device is the Touchpad, but I am not sure.
     
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