DefenseWall false positive

Discussion in 'Other ESET Home Products Beta' started by Motherroad, Feb 5, 2010.

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  1. Motherroad

    Motherroad Registered Member

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    Constantly getting false positives on DefenseWall. Can this issue be fixed please. When I restore from quarantine and select restore and exclude from scanning it does not work. Any other way to stop this? Thank you.
     
  2. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    I downloaded the following programs from SoftSphere Technologies:

    SoftSphere Technologies DefencePlus v2.20 - DefencePlus_v2_20_setup.exe
    SoftSphere Technologies DefencePlus Server Edition v2.20 - DefencePlus_v2_20_server_setup.exe
    SoftSphere Technologies DefenseWall HIPS v2.56 - DefenseWall_HIPS_v2_56.exe

    and scanned them with ESET Smart Security v4.2 with threat signature database v4839 and did not receive any reports of malware.

    Can you please explain in more detail how to reproduce this issue?

    Regards,

    Aryeh Goretsky
     
  3. Motherroad

    Motherroad Registered Member

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    I have the latest version v3.00. It is still in Beta. 2.56 is okay.
     
  4. mossy2103

    mossy2103 Registered Member

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    The V3.0 Beta which is being flagged as Win32/Genetik trojan can be downloaded from the Softsphere site. There is a link in the first post of this Defensewall Support forum thread:


    http://gladiator-antivirus.com/forum/index.php?showtopic=97701


    For me, NOD32 4.2 flags it as it is downloaded. I have to download & install with NOD32 realtime scanning disabled. Subsequently, the installed executable defensewall.exe is also quarantined.


    It is also flagged on NOD32 4.0.424
     
    Last edited: Feb 6, 2010
  5. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    There's a 51-page (at current time) message thread at that URL, so I am hoping the issue in question is with DefenseWall Firewall v3.00 beta which is listed on the first page.

    I just downloaded a copy of the file on a computer running ESET Smart Security v4.2 with threat signature database 4849 and did not receive any reports of malware.

    Are you still experiencing an issue with a false positive?

    Regards,

    Aryeh Goretsky
     
  6. mossy2103

    mossy2103 Registered Member

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    Yes, the link on the first post is the (updated) version.

    It is no longer flagged using definition 4849.

    Thanks for investigating. :)
     
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