defender pro

Discussion in 'other anti-malware software' started by carl600, Aug 29, 2005.

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  1. carl600

    carl600 Registered Member

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    i just purchased defender pro anti virus it wont install all of it it wont work
     
  2. carl600

    carl600 Registered Member

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    can somebody help
     
  3. Notok

    Notok Registered Member

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    Email them, you probably have a dead license key. Go to the website and into the support section, there's a contact form there.
     
  4. carl600

    carl600 Registered Member

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    it says no key file found
     
  5. Tassie_Devils

    Tassie_Devils Global Moderator

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    Hi carl, welcome to Wilders. :)

    Go to here: http://63.169.70.243/email.asp It's the contact for them, fill in problem, give ALL details at hand [date of purchase, any emails you have, etc].

    I've also moved this thread to more appropriate section.

    IF the form does not work then click on the 'Email Technical Support' at the very bottom of page. ;)

    Cheers, TAS
     
  6. the Tester

    the Tester Registered Member

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    Hi Carl.

    I had the same thing happen when I installed Defender Pro on a friend's computer.
    You have to contact someone as Tassie mentioned.
    They sent a new key and that solved the problem.
     
  7. Dorene

    Dorene Guest

    i have the same problem with license key. I can't get anyone to answer me i have been trying for a week now. I have been using defender pro 5-1 for a year and then i recived this message that the firewall license had expired. Can't get any one to help me hope you have better luck
     
  8. Lucas2211

    Lucas2211 Registered Member

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    hey, the problem is that the program is only good for 12 months after that you need to get a "new" key, you can call them and buy it or your own "resources" to get it.
    Hope this helps!
     
  9. the Tester

    the Tester Registered Member

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    No.The problem is that the boxed versions are selling with expired keys.
    How long this program sat on a shelf I don't know.But you definitely should expect a key that works or a free replacement key.
     
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