DEBUG TRAP!!! HELP!!!

Discussion in 'Acronis Disk Director Suite' started by cescobar, Jun 9, 2005.

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  1. cescobar

    cescobar Registered Member

    Joined:
    Jun 8, 2005
    Posts:
    1
    Hi,
    i just tried to increase the space on the partition. when it reboted shows me this error:
    TRAP 00000003
    DEBUG TRAP
    cs:eip=000:F000FF58 ss:esp=00010:00060E5C errcode=000 flags=00000002
    NoCy NoZr IntDis Down
    TrapDis eax=00000000 ebx=00000000 ecx=00306CF3 edx=00001000 ds=0010
    es=0010 edi=000000005 es=00060E90 ebp=00060E84 gs=0000 cr0=00000011
    fs=0030

    Please Help!!!

    I placed the floppy disk whiut the suite director, to uninstall, to reinstall with no luck :'(
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello cescobar,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Could you please do the following:

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the report.txt file from the floppy disk to support@acronis.com along with the link to this thread.

    Also please indicate in the letter what operating system you use and how you tried to increase the partition.

    This will allow us to investigate the problem thoroughly and provide you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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