Deactivation needed

Discussion in 'Prevx Releases' started by breakerfall, Aug 31, 2009.

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  1. breakerfall

    breakerfall Registered Member

    Joined:
    Aug 29, 2009
    Posts:
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    Hello, I am needing to deactivate my prevx license from my old computer and I noticed that several others have done this via this forum. However, the PM service is unavailable. How may I get in contact with a rep from PrevX to resolve this issue? I have tried to e-mail customer support several times and receive no answer. Thanks!
     
    breakerfall, Aug 31, 2009
    #1
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello,
    Can you please email your license key to report@prevxresearch.com? I'll fix it ASAP (today is a holiday in the UK so some of our customer service staff have the day off which is probably the reason for the delayed response).
     
    PrevxHelp, Aug 31, 2009
    #2
  3. breakerfall

    breakerfall Registered Member

    Joined:
    Aug 29, 2009
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    Thanks, I just sent you an e-mail.....
     
    breakerfall, Aug 31, 2009
    #3
  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Thank you for your license - I've reset it and you should be able to use it now :) Let me know if you need anything else!
     
    PrevxHelp, Sep 1, 2009
    #4
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