DD9 Can't Find Any Hard Drives!

Discussion in 'Acronis Disk Director Suite' started by pvsurfer, Oct 20, 2004.

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  1. pvsurfer

    pvsurfer Registered Member

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    Why Can't DDS9 Find My Hard Drives?

    My C-drive is a WD360 (SATA) and my D-drive is a Maxtor ATA/133, both connected to a Promise 378 controller.

    I recently bought and installed Disk Director Suite 9 and when I run it, I get Error Message E000101F4 "DiskDirector has not found any hard drives"!

    Did I mess up during the installation, or what? o_O
     
    Last edited: Oct 20, 2004
  2. pvsurfer

    pvsurfer Registered Member

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    Well, since neither Acronis support (e-mailed them on Monday) or any forum members have responded to my problem, I guess I'll just return the product (if I can) and try Partition Magic. :rolleyes:

    I don't mean to come across as impatient, but I have an immediate need.
     
    Last edited: Oct 20, 2004
  3. TheQuest

    TheQuest Registered Member

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    Hi, pvsurfer

    Try searching >Official Acronis Support Forum for >E000101F4 there are 11 threads on it.

    Take Care,
    TheQuest :cool:
     
  4. pvsurfer

    pvsurfer Registered Member

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    Come to think of it, I had the same problem with TrueImage, but it was fixed in later builds... I sure hope Acronis gets DiskDirector9 fixed, not only because I need it, but I may have trouble returning an open software product. :rolleyes:
     
    Last edited: Oct 20, 2004
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello pvsurfer,

    Thank you for using Acronis products (http://www.acronis.com/products/).

    Please accept our apologies for your inconvenience.

    Please send me a private message with your email address from which you contacted support@acronis.com and I will try to speed up the process of handling your request.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
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