DD does not find hard drive

Discussion in 'Acronis Disk Director Suite' started by blippold, Mar 31, 2008.

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  1. blippold

    blippold Registered Member

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    Mar 31, 2008
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    I have Disk Director 10 and I get the following error on a laptop:

    "E000101F4: Acronis Disk Director Suite has not found any hard drives."

    It's a SATA hard drive so I don't understand why I would get this error. Is it because the SATA storage driver is not on the boot CD? If so, how can I get the driver on the boot CD?

    Thanks!
     
  2. MudCrab

    MudCrab Imaging Specialist

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    California
    You can't add any drivers to the DD CD. The first thing I would try is the Safe Mode version of DD. It uses the BIOS to access the drives and can usually find them with the Full Mode (Linux-based) version can't.
     
  3. blippold

    blippold Registered Member

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    Thanks MudCrab, Safe Mode works perfect!
     
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